We are seeking a very outgoing, enthusiastic, and friendly Front Desk Administrative Assistant to join our team. Your role as the Front Desk Administrative Assistant is critical in creating an overall remarkable experience for our patients. You will greet patients coming into the office, make sure patients paperwork is complete and correct, schedule appointments, collect payments, and ensure patients follow their recommend treatment plan.
Oxford Health \& Wellness Center
Our team values helping others as its primary purpose. We extend beyond simply relieving pain but increasing the expression of human potential at the highest level.
We value honesty, integrity, respecting others and always work to communicate transparently.
We create an environment that treats every patient and employee like family.
We pursue knowledge, personal and professional growth continuously.
We encourage innovation through collaboration of team members.
We are teachable, coachable and manageable.
Performance Objectives
\- Greet and assist patients in a professional manner
\- Maintain an organized front desk area
\- Manage incoming calls, emails and inquiries, directing them to the correct department
\- Perform follow up calls
\- Payment processing
\- Schedule patients
\- Perform clerical duties including filing, data entry, and document management
Capabilities/Key Competencies
\- Strong clerical skills with attention to detail and accuracy
\- Excellent multitasking and time\-management skills, with the ability to prioritize task
\- Exceptional customer service skills to foster positive relationships with patients and colleagues
\- Portray a positive attitude
\- Professional appearance
Education \& Experience
\- High School Diploma
\- 1\-2 years’ experience in customer service preferred
Position Hours
Monday 8:15am – 7:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:15 – 7:00pm
Thursday 8:15 – 6:00pm
Friday 8:15 – 1:00pm
No Weekend Hours!
Job Type: Full\-time
Pay: $16\.00 \- $18\.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person