Litigation Docket Technician

Thompson Hine LLP, an AmLaw 200 firm consistently recognized for our Innovation, Inclusion, and collaborative culture, is seeking a Litigation Docket Technician to join our team in our Cleveland office.

This position is primarily responsible for supporting the firm Docket Clerks in the provision of docket and case management services to the timekeepers and secretaries in the firm.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Enters and maintains information in the docket and case management software databases and makes appropriate entries.
• Performs quality control review for docket and case management software entries.
• Responds in a timely and efficient manner to basic inquiries from lawyers, paralegals, and secretaries regarding case status information via direct communication with the courts and agencies.
• Assists Docket clerks with performing runs to the various courts and agencies to execute filings, research case statuses, obtain copies of documents not available online, and pay fees and costs. Follows\-up with attorneys to confirm statuses.
• As a backup to Docket Clerks, performs electronic filing and online research via court websites, the PACER system, as well File \& Serve.
• Reviews and responds to e\-mail directed to the Docket mailbox within 24 hours of receipt.
• Maintains a record of cash funds for use on daily court runs.
• Provides back up support to the Docket Clerks by providing daily reminders of events scheduled and/or due, and makes follow up calls to timekeepers to ensure appropriate conclusions.
• Supports Docket Clerks by identifying and recommending changes to docket policies, procedures, forms, etc. to provide better service and support to timekeepers.
• Additional duties, as assigned.

QUALIFICATIONS

Education, Training and/or Experience

• High School Diploma or equivalent required.
• Associate’s degree and/or Paralegal Certificate Preferred.
• 0\-3 years of law firm experience with docket or similar functions.

Knowledge, Skills, and Abilities

• Computer knowledge: Strong Windows, Internet, Microsoft Office Suite, typing and data entry skills.
• Ability to rapidly learn the basics of the litigation process or familiarity therewith.
• Ability to rapidly learn the basics of the Rules of Civil Procedure for State, Federal and Municipal Courts or familiarity therewith.
• Excellent customer service skills and telephone etiquette are mandatory.
• Ability to develop working relationships and cooperate with various firm departments, attorneys, staff, and court employees.
• Ability to work independently.
• Attention to detail and accuracy.
• Must practice confidentiality at all times.
• Regular attendance and punctuality are essential functions of this job.
• Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player.
• Ability to handle tasks under pressure.
• Ability to adjust work schedule to work other hours, as required.
• This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Manager.

Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job\-related factors. The estimated salary range for this Cleveland position is $40,000 to $60,000\.

Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).

Thompson Hine EEO Policy

Pay: $40,000\.00 \- $60,000\.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
• Wellness program

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Cleveland, OH 44114