Operations Coordinator – EIDBI Agency

Job Summary

We are seeking a proactive and detail\-oriented Operations Coordinator to join our EIDBI (Early Intensive Developmental Behavioral Intervention) agency. In this vital role, you will oversee daily administrative operations, coordinate communication between team members and clients, and ensure smooth office functioning. Your energetic approach and organizational skills will help us deliver exceptional services to children and families while maintaining an efficient, welcoming environment. This paid position offers an exciting opportunity to contribute to a dynamic healthcare setting where your multitasking abilities and office management expertise will shine.

Responsibilities

• Manage front desk operations, including greeting visitors, answering multi\-line phone systems, and directing calls with professional phone etiquette.
• Maintain accurate data entry and filing systems using Microsoft Office, Google Workspace, and other office management tools.
• Support billing and bookkeeping processes utilizing QuickBooks to ensure timely invoicing and financial recordkeeping.
• Coordinate calendar management for staff schedules, appointments, and meetings, ensuring efficient time management.
• Assist with clerical tasks such as proofreading documents, preparing reports, and managing correspondence to support overall office productivity.
• Provide excellent customer service by addressing inquiries from clients, families, and team members promptly and professionally.
• Handle administrative duties related to medical and dental receptionist responsibilities as needed, including appointment scheduling and record maintenance.

Requirements

• Previous office experience with strong organizational skills and proficiency in computer literacy; experience in medical or dental reception is a plus.
• Demonstrated ability to manage multi\-line phone systems, calendar management, data entry, and filing tasks efficiently.
• Excellent customer service skills with a professional demeanor and proper phone etiquette.
• Bilingual abilities are highly desirable to support diverse client needs.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic bookkeeping software such as QuickBooks.
• Strong organizational skills with the ability to prioritize tasks effectively in a fast\-paced environment.
• Clerical experience including proofreading, data entry, and document management is preferred.
• Personal assistant or medical receptionist experience is advantageous for understanding healthcare\-related administrative duties.
• Ability to work independently while collaborating effectively within a team setting. Join us as an Operations Coordinator where your energy, attention to detail, and passion for supporting our community will make a meaningful difference!

Pay: $22\.97 \- $35\.09 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: Hybrid remote in Minneapolis, MN 55401