Senior Director of Operations
Kitchen Exhaust Cleaning / Commercial Field Services
Full\-Time \| Leadership Role \| Growth Opportunity
We are a rapidly growing kitchen exhaust cleaning and commercial service company seeking a Senior Director of Operations to lead and improve our field operations.
This role is responsible for managing daily operations while continuously improving systems, processes, and team performance as the company grows. We are not expecting every system to be built at once — we are looking for a leader who can incrementally improve operations and streamline the business over time.
Industry Experience Required
Candidates must have experience in a field\-service industry, such as:
- Kitchen Exhaust Cleaning
- Commercial Cleaning
- HVAC
- Fire Protection
- Facilities Maintenance
- Restoration
- Pest Control
- Other technician\-based service businesses
- Oversee daily operations of field technicians and crews
- Manage and improve the performance of our Service Coordinator
- Improve operational systems and processes over time
- Support technician hiring, onboarding, and training
- Monitor technician productivity and service quality
- Implement operational metrics and reporting
- Improve scheduling, workflow, and service delivery
- Service Coordinators
- Administrative assistants
- Data entry support staff
- Field technicians and crew leaders
- CRM systems
- Scheduling and dispatch platforms
- Operational tracking and reporting tools
- Paid time off
Experience managing technicians and service operations is required.
Key Responsibilities
Team Structure
You will not be working alone. This role is supported by:
Systems \& Tools
Candidates must be comfortable using:
Growth Opportunity
This position offers significant career growth, with the potential to move into senior executive leadership as the company continues to expand.
If you have experience leading operations in a field\-service business and enjoy improving systems and building strong teams, we encourage you to apply.
Pay: $71,719\.89 \- $86,372\.34 per year
Benefits:
Work Location: Hybrid remote in Champlin, MN 55316