Dental Assistant/Receptionist

Job Overview

We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role offers an exciting opportunity to provide exceptional patient care while managing front desk operations with enthusiasm and professionalism. The ideal candidate will be energetic, detail\-oriented, and possess a strong background in dental and medical administrative support. You will be the first point of contact for patients, ensuring a welcoming environment, while also supporting clinical procedures and maintaining accurate medical records. This paid position is perfect for someone eager to grow within a fast\-paced dental setting and make a positive impact on patient experiences.

Duties

• Greet patients warmly, check\-in and check\-out appointments efficiently, and manage patient intake processes
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications using systems like Epic, Meditech, Dentrix, or Eaglesoft
• Schedule appointments accurately utilizing dental office management software and coordinate patient flow throughout the day
• Assist dental providers during procedures by preparing instruments, taking X\-rays, and ensuring sterilization protocols are followed
• Manage medical records by updating EHR (Electronic Health Record) systems such as Athenahealth or eClinicalWorks, ensuring documentation review and accuracy
• Handle medical billing processes including coding with CPT (Current Procedural Terminology), ICD\-9/10 (International Classification of Diseases), and ICD coding for accurate claims submission
• Maintain compliance with HIPAA regulations by safeguarding patient information and practicing confidentiality at all times
• Answer multi\-line phone systems with professional phone etiquette, schedule appointments, and address patient inquiries promptly
• Support administrative tasks such as filing, data entry, typing reports, and managing office supplies to ensure smooth clinic operations

Skills

• Extensive experience with dental office management software including Dentrix, Eaglesoft, or similar platforms like Meditech or Epic
• Proficiency in medical coding (CPT, ICD\-9/10\), billing procedures, and insurance verification processes
• Strong knowledge of HIPAA regulations and health information management standards
• Excellent customer service skills with the ability to communicate effectively in bilingual settings if applicable
• Familiarity with EMR (Electronic Medical Records) systems such as Athenahealth or eClinicalWorks for documentation review and data entry
• Ability to handle medical administrative support tasks efficiently while maintaining attention to detail in documentation review and medical records management
• Competence in using Microsoft Office Suite for report writing, correspondence, and record keeping
• Experience working in a dental clinic environment with knowledge of dental terminology and procedures
• Strong organizational skills for front desk operations including appointment scheduling, filing, and managing multi\-line phone systems
• Prior clinic or hospital experience preferred to ensure seamless integration into healthcare workflows

Join our team where your enthusiasm meets your expertise! We’re dedicated to fostering a supportive environment that values your contributions while providing opportunities for professional growth. If you’re passionate about delivering outstanding patient care combined with efficient office management, we want to hear from you!

Job Types: Full\-time, Part\-time

Pay: $18\.00 \- $25\.00 per hour

Expected hours: 32 – 36 per week

Work Location: In person