Purpose of the Position
The Office Assistant is responsible for providing administrative, clerical support and oversight to Agent and/or assigned real estate agents within our real estate office.
Scope
The Office assistant reports directly to their Office Manager. The Office Assistant is responsible for providing administrative, clerical services and oversight. Providing these services in an effective and efficient manner will ensure that all transactions related to real estate for the Agents and our clients are completed accurately according to state and national real estate licensing requirements.
Responsibilities (include but not limited to):
The Broker Office Assistant must demonstrate the following: Provide administrative support to the agent related to all transactions related to real estate.
- Main Responsibilities and Duties
- Loading Listings on the MLS
- Send all new listings to home office to go on Whitetail Properties website
- Maintain tracking system of customers and clients (Hubspot and agent tools or spread sheets)
- Communicate with agents and address changes needed related to listing and purchasing documents
- Maintain confidential and accurate files related to the listing and purchase of properties
- Follow up with agents regarding incomplete paperwork that needs to be obtained
- Update MLS regarding the status of a real estate transaction
- Ensure all funds related to a real estate transaction are processed with accuracy.
- Solving issue(s) that may arise related to technological issues that occur on various marketing websites used by the agents
- New listings: pull adjacent landowners mailing address, create a file, mail letter (to be created), along with property flyer. This should be done within 2 weeks of listing agreement signed.
- Obtain a copy of the deed and tax information for all new listings.
- Pull Monthly analytics and email directly to client.
- Manage Broker and Team agent’s calendars
- Manage all Closing from pending status to closed.
- Mail out Thank You cards day of closing to all parties involved in real estate transaction
- Update contacts after closing with new mailing addresses.
- Input expense receipts on weekly basis
- Submit copies of marketing invoices monthly to home office for co\-op reimbursement.
- Keep track of co\-op dollars spent/remaining.
- Coordinate all direct mail postcards with Citicom. Includes sending in county mailing list 3 weeks in advance, approving artwork, pay postage, and oversee through day after they have mailed.
- Track team sales numbers and report to Broker monthly
- Create standard operating procedures for all standard practices and implementation with team members
- Additional Activities
- Create, update, and maintain spreadsheets containing information related to all real estate transactions
- Participate in real estate audits as they occur and provide resolution recommended by the Real Estate Commission or agency preforming audit.
- Perform other duties as requested.
- Must be able use all Google Apps
- Ability to maintain a high level of accuracy in preparing and entering information
- Strong understanding of real estate documents
- Knowledge and navigation skills related to a variety of web based real estate sites
- Excellent interpersonal skills
- Effective verbal and written communication skills
- Attention to detail and a high level of accuracy regarding data entry and recordkeeping
- Very effective organizational and time management skills
- Computer skills which include, but may not be limited to: spreadsheets, word processing, internet navigation, electronic calendars and email
- Ability to problem solve and work with a variety of projects and people at the same time
- Be honest and trustworthy
- Be respectful
- Be flexible
- Demonstrate strong work ethics
- Represent the brand and team with integrity and loyalty
- Paid time off
- Morehead City, NC 28557: Relocate before starting work (Required)
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge The Office Assistant must have proficient knowledge in the following areas:
Skills
The Office Assistant must demonstrate the following skills:
Personal Attributes
The Office Assistant will attain the required knowledge and skills through completion of office procedures course work combined with related financial and administrative experience.
Job Type: Full\-time
Pay: From $800\.00 per week
Benefits:
Ability to Relocate:
Work Location: Hybrid remote in Morehead City, NC 28557