Deaf and Hard of Hearing Services Coordinator

Please see Special Instructions for more details.

The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second\-level interview is required, second\-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second\-level interviews are scheduled.

Posting Details

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Position Information

Position Title Deaf and Hard of Hearing Services Coordinator

Department Disability Resource Center

Primary Location San Marcos Campus

Location Details

• Palomar College believes a healthy work\-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy. Probationary employees are not eligible to work remotely unless approved by the Assistant Superintendent/Vice President, Human Resource Services. No employee is guaranteed the right to work remotely. No employee shall be authorized to work remotely 100% of the time unless approved by the Assistant Superintendent/Vice President, Human Resource Services.
• Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs.
• Potential future vacancies may include other District departments, locations, and/or work schedules (i.e. days, evenings or nights).

Full or Part Time Full\-Time

Category Classified

Hours per week 40

Number of Months 12 month

Work Schedule

• Monday – Thursday, 8:00 a.m. – 5:00 p.m. and Friday, 8:00 a.m. – 2:00 p.m.
• Occasional night and weekend hours may be required due to department needs.

Grade 26

Salary/Wage

$5,733\.10 (negotiable)

Salary/Wage Frequency Monthly

Benefits

In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.

• Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)
• Vacation, sick leave and 25 paid holidays
• $80,000 employee term life/accident insurance policy (additional buy up options available)
• Employee long\-term care insurance
• Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
• Additional buy up options available for other voluntary insurance benefits
• Enrollment in CalPERS (California Public Employees Retirement System)

The estimated maximum value of this employer\-paid benefits package is approximately $31,245\.84 annually.

Primary Function

Assists the Supervisor, Deaf and Hard of Hearing Services in scheduling and coordinating the provision of interpreting and real\-time captioning services for Deaf and Hard\-of\-Hearing (D/HH) students, faculty and staff in classrooms and a variety of other settings; assists the Supervisor by performing a variety of highly complex, sensitive and confidential administrative duties.

Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

* Experience: Four years of administrative support experience.

Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months.*

AND

* Education/Training: Equivalent to the completion of the twelfth grade.

AND

* Language: Conversational competency in ASL.

Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree \= 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions.

Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://www.naces.org/index, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice\-eval.org/.

Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement

Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet.

Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following:

• Access – We make education possible for everyone.
• Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities.

All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.

Preferred Qualifications

• Experience working with the Deaf Community.
• Experience working with interpreter scheduling software.
• Experience scheduling interpreting and/or real\-time captioning services.

Licenses and/or Certificates

Possession of, or ability to obtain, an appropriate, valid California driver’s license by time of appointment.

Supervision Received and Exercised

Supervision Received From: Supervisor, Deaf and Hard of Hearing Services

Supervision Given: Direction and Guidance

Duties and Responsibilities

Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following:

• Assists the Supervisor in maintaining and updating a semester\-length interpreting and captioning master schedule based on anticipated and actual student and other District needs; serves as liaison between D/HH students, faculty and staff to advise on various accommodation options to meet the individual needs of D/HH students; provides input on matching students with interpreters based on needs and preferences; rearranges interpreter assignments and secures outside resources when required to meet service needs.
• Enters and maintains data on D/HH students and their needs; tracks and reports on utilization of services.
• Assists in the coordination of an interpreter observation schedule for students in the District’s ASL/Interpreter training program; arranges for student, staff, and faculty permissions and keeps all parties informed regarding observation schedule and processes.
• Assists the Supervisor in performing a variety of administrative tasks; inputs student schedules utilizing dedicated interpreting scheduling software; processes employment forms; monitors the number of days worked by hourly interpreters in accordance with District employment rules and regulations; makes parking arrangements for short\-term employees and outside interpreter resources.
• Assists the Supervisor in tracking and monitoring interpreting, real\-time captioning, and post\-production captioning expenditures; creates budget expenditure forecasts; initiates and monitors the progress of captioning grants; prepares and updates spreadsheets to maintain and reconcile account balances for such services; serves as liaison with District departments and vendors to confirm service completion and payment of services.
• Gathers, inputs, and maintains data relevant to interpreting/captioning services, including sensitive student records, in compliance with relevant disability laws and regulations; generates reports regarding D/HH accommodation services; conducts research and develops periodic statistical reports based on data collected including program and service utilization.
• Provides technical assistance to students, faculty, staff, and the public as it relates to interpreting and/or captioning service provision and delivery.
• Uses video editing software to incorporate video\-recorded interpretations into inaccessible videos; works with faculty to ensure audio/video material in courses with registered D/HH students is properly captioned and coordinates the post\-production captioning of the course materials; delivers, sets up, and retrieves the hybrid interpreting or captioning service equipment carts when in\-person services are unavailable.
• Effectively communicates via ASL with employees, students, and/or the public to perform essential job functions.

Marginal Functions:

• In the absence of the Supervisor, provides urgent after\-hours scheduling support and guidance.
• Provides administrative support to Disability Resource Center staff.
• Performs related duties and responsibilities as required.

Knowledge, Skills, Abilities

Knowledge of:

• Deaf Culture to support Deaf students and staff effectively.
• Current developments, trends and techniques in the field of interpreting captioning and closed captioning.
• Federal, state and local laws, codes, rules, regulations and court decisions applicable to providing services to Deaf and Hard\-of\-Hearing individuals, including the Americans with Disabilities Act and associated regulations.
• Proper ethical conduct as outlined in the National Associate of the Deaf\-Registry of Interpreters for the Deaf (NAD\-RID) Code of Professional Conduct with an emphasis on the appropriate role of an interpreter in an educational setting.
• Values, behaviors and language of American Deaf culture.
• Use and operation of various assistive devices for Deaf and Hard\-of\-Hearing individuals.
• Modern office practices, procedures and equipment including computers and applicable software programs, office suites, video editing and design tools, and virtual meeting platforms.
• Basic conflict resolution methods and techniques.
• Principles and practices of sound business communication including correct English usage, spelling, grammar and punctuation.

Skill in:

• Operating and troubleshooting virtual meeting platforms as used for interpreting and real\-time captioning service provision.
• Analyzing situations accurately, evaluating alternatives and adopting effective courses of action.
• Organizing, setting priorities and exercising sound independent judgment within areas of assigned responsibility.
• Interpreting, applying and explaining policies and procedures relevant to assigned areas of responsibility and reaching sound decisions.
• Communicating clearly and effectively, both orally and in writing.
• Preparing clear, concise and accurate reports, correspondence and other written materials.
• Operating a computer, enterprise software and other standard office equipment.
• Organizing and maintaining specialized files.
• Maintaining confidentiality of student files and records.
• Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race and ethnic backgrounds of community college students, faculty, and staff.
• Exercising tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.
• Establishing and maintaining effective working relationships with those encountered in the course of work.

Working Conditions

Environmental Conditions: The employee works under typical office and classroom conditions and has extensive contact with D/HH students, faculty and staff.

Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk rapidly to varied locations throughout the day; and stand or sit for prolonged periods of time. Position requires travel to District and other locations. Occasional night and weekend hours may be required due to department needs.

Terms of Employment

• The person selected for hire will be required to complete the following pre\-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre\-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre\-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies:
AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335.
• Full\-time, 40 hours per week, 12 months per year.
• This position is specially\-funded and its continuation is dependent upon the availability and/or continuation of funds.
• This position also carries a probationary period of six months from the date of hire.

Posting Detail Information

Open Date 02/23/2026

Close Date 03/09/2026

Open Until Filled No

Posting Number P1024P

Additional Application Information

The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second\-level interview is required, second\-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second\-level interviews are scheduled.

Supplemental Questions

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Required fields are indicated with an asterisk (\*).

\ Please demonstrate that you have knowledge of, and will advocate for, the elimination of systemic barriers that impact the success of students, faculty, and staff from diverse racial backgrounds.

(Open Ended Question)

\ Do you have a high school diploma or GED certificate?

+ Yes

+ No

\ How did you hear about this employment opportunity?

+ ACCCA.org

+ CalJOBS

+ CCC Registry

+ ChronicleVitae.com (Chronicle of Higher Education)

+ Colleague/Friend/Relative

+ CraigsList

+ DSPSjobs.com

+ EdJoin

+ Handshake

+ HigherEdJobs.com

+ Human Resources at Palomar College

+ Indeed.com

+ indian\-affairs.org

+ Job Fair

+ MilitaryJob.com

+ Other Source

+ Palomar College website

+ San Diego LGBT Job Board (http://www.gsdba.org/pages/Jobs)

+ SDBCjobs.com

+ Vista Chamber

• If other source, please specify.

(Open Ended Question)

Applicant Documents

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Required Documents

• Cover Letter
• Resume/CV

Optional Documents

• Supplemental Materials
• Supplemental Materials 2
• Supplemental Materials 3
• Transcript 1
• Transcript 2
• Transcript 3