Administrative / Leasing Assistant

Job Overview

Join our dynamic team as an Administrative / Leasing Assistant and become a vital part of our property management operations! This energetic role offers an exciting opportunity to support leasing activities, manage administrative tasks, and ensure smooth communication between residents, prospects, and internal teams. You will be the friendly face and efficient organizer that keeps our property administrative process running seamlessly, all while adhering to Fair Housing regulations and industry best practices. If you thrive in a fast\-paced environment, possess excellent customer service skills, and have a passion for real estate and property management, this is the perfect role for you to grow your career!

Duties

• Assist with property leasing activities, including scheduling tours, processing applications, and maintaining leasing records using MRI software.
• Manage resident communications, ensuring prompt responses to inquiries via phone, email, or in person while providing exceptional customer service.
• Enter data accurately into property management systems; handle filing, record keeping, and document organization efficiently.
• Collaborate with property maintenance teams to coordinate repairs and facilities management.
• Handle conflict management situations professionally by mediating resident concerns or disputes with tact and negotiation skills.
• Maintain accurate data entry within property management thru our MRI Platform.
• Support property maintenance requests and following up to ensure timely resolution.
• Handle administrative tasks including filing, document management, and record keeping for documents, contracts, and compliance.
• Provide exceptional customer service over the phone and in person by addressing inquiries professionally, managing conflicts effectively, and fostering positive relationships with residents and vendors.
• Assist with rent collection, late notices, and lease renewals.
• Maintain confidentiality of sensitive information.

Skills

• Proficiency in all aspects of administration.
• Excellent customer service skills with professional phone etiquette and conflict management abilities..
• Exceptional organizational skills for filing, record keeping, data entry, and managing multiple priorities efficiently.
• Effective communication skills for liaising with residents, vendors, contractors, and internal teams.
• Join us in creating a welcome community where our residents feel valued! This position offers an engaging environment where your administrative expertise directly impacts the success of our property operations while providing meaningful support to our residents every day.

Pay: $20\.00 \- $23\.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have a valid drivers license

Experience:

• Administrative: 3 years (Required)

Ability to Commute:

• Middletown, PA 17057 (Required)

Work Location: In person