Bookkeeper/Customer Service Support

Bookkeeper/Customer Service Support 4K Aluminum of California 705 Challenger Street, Brea, CA 92821 Pay: $27\.00 \- $30\.00 per hour Job Type: Full\-Time Schedule: Monday\-Friday, On\-Site Only Remote Work: Not Available About Us 4K Aluminum of California is a growing manufacturer and distributor serving the outdoor living and construction industries. We pride ourselves on providing exceptional products and outstanding customer service to our contractors and business partners. We are looking for a dependable, detail\-oriented Bookkeeper with strong customer service skills to join our team. This position is ideal for someone who enjoys working with numbers while also building positive relationships with customers. You'll play a key role in maintaining accurate financial records, supporting daily accounting operations, and assisting customers with billing, payments, and account inquiries. Position Overview The Bookkeeper/Customer Service Support is responsible for managing day\-to\-day bookkeeping functions while providing professional customer support related to invoicing, payments, account balances, and general account maintenance. The ideal candidate is organized, detail\-oriented, personable, and able to communicate effectively with both customers and internal team members. Key Responsibilities for Bookkeeping \& Accounting: Manage Accounts Payable and Accounts Receivable Process customer invoices, payments, credits, refunds, and adjustments Reconcile bank accounts, credit card statements, and General Ledger accounts Prepare journal entries and account reconciliations Monitor customer account balances and aging reports Follow up on outstanding invoices and past\-due accounts professionally Investigate and resolve account discrepancies Maintain accurate financial records and supporting documentation Assist with month\-end and year\-end closing activities Prepare reports and assist with accounting projects as needed Maintain confidentiality and accuracy of financial information Create and maintain accurate, organized financial records following established processes Compare inventory received handwritten physical count data vs signed Bill of Lading (BOL), match to purchase order, approve applicable items for payment, and enter in QuickBooks for subsequent payment by Corporate Office team in Las Vegas Approve and enter bills for routine operating expenses (utilities, supplies, etc.). Create and email customer invoices Scan and save PDFs to OneDrive (including vendor bills, shipping manifests, and customer invoices) Reconcile vendor statements, reconcile credit card charges to submitted support documents, and enter for payment Demonstrate excellent communication skills while collaborating with the Accounting department at corporate headquarters in Las Vegas to review month\-end and financial reports Customer Service: Answer customer questions regarding invoices, payments, credits, and account balances Provide exceptional customer service by phone and email Resolve billing concerns in a professional and timely manner Process credit card and ACH payments Coordinate with customers regarding payment arrangements and account updates Communicate with internal departments to ensure orders and payments are processed accurately Build positive relationships with customers while maintaining company policies Qualifications Required: Minimum of 3 years of bookkeeping, accounting, or related experience Previous customer service experience in an office environment Experience with Accounts Payable and Accounts Receivable Strong understanding of bookkeeping principles Proficiency in Microsoft Office, especially Excel Excellent written and verbal communication skills Strong organizational skills and attention to detail Ability to prioritize multiple tasks in a fast\-paced environment Professional phone etiquette and customer service skills Ability to work independently while contributing to a team Preferred Experience with QuickBooks or similar accounting software Experience in manufacturing, construction, or distribution Associate's or Bachelor's degree in Accounting, Finance, or a related field Knowledge of GAAP and standard accounting procedures What We're Looking For Friendly, professional, and customer\-focused Dependable with excellent attendance Strong attention to detail and accuracy Positive attitude with a willingness to learn Excellent problem\-solving and communication skills Ability to maintain confidentiality Self\-motivated with strong time management skills Long\-term career mindset Why Join 4K Aluminum? Competitive pay based on experience Stable, full\-time position Monday\-Friday schedule Supportive and collaborative team environment Growing company with opportunities for advancement Opportunity to make a meaningful impact on both customer satisfaction and company operations Location: 705 Challenger St. Brea, CA 92821 Qualified candidates will be contacted directly by our hiring team. Please ensure your resume includes your bookkeeping experience, customer service background, employment history, and current contact information. To apply for this position and exciting job opportunity, please submit your resume to info.ca@4Kaluminum.com Benefits: Paid time off Medical Dental Vision Education: Bachelor's (Preferred) Experience: Bookkeeping: 3 years (Required) QuickBooks: 3 years (Required) Ability to Commute: Brea, CA 92821 (Required) Work Location: In person Pay: $27\.00 \- $30\.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person