Operations Assistant

Position Summary Interlink CFO is seeking a highly organized and proactive Operations Assistant to support daily business operations, marketing initiatives, project coordination, and administrative needs. This part\-time role is ideal for someone who enjoys balancing creative marketing responsibilities with operational and organizational support in a fast\-paced small business environment. The position offers firsthand exposure to business strategy, marketing, and operations while supporting a growing fractional accounting and advisory firm. This role is expected to average 15 hours per week with flexibility based on business needs. Key Responsibilities Marketing Coordination Assist with creating, organizing, and scheduling social media content across multiple platforms. Support the preparation and formatting of blogs, newsletters, graphics, and marketing materials. Maintain marketing calendars, assist with content planning, and campaign coordination. Help monitor engagement metrics and organize marketing\-related files and resources. Assist with organizing, updating, and maintaining business and marketing contact lists, including newsletter audiences, networking contacts, and CRM records. Administrative Support Assist with hiring efforts, employee onboarding, and employee file maintenance. Monitor inboxes, incoming phone calls, and assist with scheduling. Supply ordering and general office management. Assist with document organization, data entry, file management, and general administrative support. Conduct research related to competitors, prospective clients, software platforms, and operational tools. Help assemble proposals, contract documentation, client onboarding materials, and supporting business documents. Operational Support Assist with organizing and maintaining projects, workflows, and task lists within Zoho Projects and related systems. Help develop, update, and organize Standard Operating Procedures (SOPs) and internal documentation. Coordinate timelines, deadlines, and project follow\-ups to support operational efficiency. Support special projects and operational improvement initiatives as needed. Required Qualifications Prior experience in administrative support, marketing coordination, or executive assistance preferred. Familiarity with social media platforms, Canva, Squarespace, Constant Contact, and Microsoft Office. Knowledge of ChatGPT and other Artificial Intelligence tools a plus. Knowledge of project management and CRM software packages a plus. Strong organizational skills, attention to detail, and time management skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and work independently. Comfortable working in a dynamic small business environment with evolving priorities. Work Environment and Physical Demands This position operates in a hybrid work environment, combining remote work with onsite office\-based tasks. The role requires prolonged periods of sitting at a desk and working on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to sit, type, and view a computer screen for extended periods Occasional lifting of office supplies or files (up to 20 pounds) Manual dexterity for keyboarding, filing, and handling documents May require travel to client sites within the Buffalo region Ergonomic workstation setup is encouraged for remote work New York State Compliance Statement *This position complies with New York State Labor Law Section 194\-B regarding wage transparency. The compensation range provided reflects a good\-faith estimate based on the role’s responsibilities and market benchmarks. Interlink CFO is an equal opportunity employer and adheres to all applicable labor standards, including anti\-discrimination, wage and hour laws, and workplace safety regulations.*** Projected Total Compensation: $20\.00 \- $25\.00 per hour Work Location: Hybrid remote in Williamsville, NY 14221