Program Assistant

Overview We are seeking a dynamic and highly organized Program Assistant to join our team! In this vital role, you will serve as the backbone of our program operations, ensuring smooth daily functions and providing exceptional support to staff and clients alike. Your energy, attention to detail, and proactive approach will drive the success of our initiatives. This paid position offers an exciting opportunity to develop your skills in office management, client communication, and administrative support within a vibrant, mission\-driven environment. Duties Manage front desk operations, greeting visitors and directing inquiries with professionalism and warmth Handle phone, SMS and emails systems efficiently, screening inquiries and providing accurate information or routing calls appropriately Maintain organized filing systems, ensuring all documents are properly stored and easily accessible Perform data entry tasks with precision using Microsoft Office tools and QuickBooks for bookkeeping and record\-keeping Support calendar management by scheduling meetings, appointments, and events while coordinating logistics seamlessly Assist with office management duties such as supply inventory, equipment maintenance, and general administrative tasks Provide exceptional customer service by addressing client needs promptly and courteously while handling confidential information discreetly Experience Previous office experience or administrative support roles demonstrating strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with computer literacy in various software applications Experience with QuickBooks or similar bookkeeping software is highly desirable Bilingual abilities are a plus to effectively communicate with diverse populations Demonstrated ability to manage multiple priorities efficiently through excellent time management skills Strong phone etiquette and communication skills for professional phone support and client interaction Clerical experience involving data entry, proofreading, filing, and handling confidential information with integrity Join us as a Program Assistant to make a meaningful impact through your organizational expertise and proactive support! We value energetic individuals eager to grow their career while contributing to a positive, community\-focused environment. Pay: $20\.00 \- $25\.00 per hour Expected hours: 10\.0 – 15\.0 per week Benefits: * Flexible schedule Work Location: Hybrid remote in Mishawaka, IN 46545