Senior Loan Processor & Executive Assistant

Senior Mortgage Operations \& Executive Assistant Company: Keck Capital Location: 100% Remote Schedule: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time Compensation: Starting at $50,000 Salary \+ closed\-loan bonuses Language: Fluent English \& Spanish REQUIRED Experience: Prior U.S. mortgage experience REQUIRED Position: Full\-time, long\-term ABOUT KECK CAPITAL Keck Capital is a boutique U.S. mortgage brokerage and private lender providing creative financing solutions for real estate investors, builders and homeowners. We are looking for an experienced Senior Mortgage Operations \& Executive Assistant to work directly with the CEO and serve as operational right hand. This is NOT a general Virtual Assistant position and it is NOT a traditional Loan Processor position where you independently own the entire pipeline. The CEO will remain actively involved in loan structure, lender selection, negotiations and major decisions. Your responsibility is to make sure the administrative and operational side of every loan is organized, updated and moving forward without requiring constant reminders. We are offering above\-market compensation because we want someone experienced, highly organized, proactive and dependable. WHAT YOU WILL DO You will help manage the day\-to\-day operational flow of the mortgage business, including: Monitor and organize the CEO’s email inbox Identify urgent items and outstanding follow\-ups Answer incoming phone calls and take detailed messages Communicate with borrowers, lenders, title companies, insurance agents and other third parties Send loan applications and documents Order appraisals and track appraisal status Request title, insurance and other required documents Collect borrower documentation Save and organize documents into the correct loan folders Upload documents into lender portals Organize loan conditions and supporting documentation Track outstanding conditions and follow up until received Update Airtable/CRM and internal loan tracking systems Maintain accurate notes, checklists and loan statuses Make sure closing documents, settlement statements/HUDs, insurance, title documents and funding confirmations are properly saved Assist with closing and post\-closing administrative tasks Draft emails and correspondence Handle miscellaneous executive and administrative tasks as needed WHAT WE ARE LOOKING FOR You must be: Proactive. You should notice what needs to be done without continual direction. Extremely organized. Documents, emails, follow\-ups and deadlines cannot fall through the cracks. Detail\-oriented. Small mistakes in mortgage lending create large problems. Comfortable with technology. You will work across multiple portals, CRM systems, email, cloud storage and DocuSign. A strong communicator. You must communicate clearly and professionally in English and Spanish. Accountable. If something is assigned to you, you own the follow\-up until it is complete. REQUIRED EXPERIENCE Prior experience working in the U.S. mortgage industry Understanding of mortgage terminology and common loan documents Experience communicating with borrowers and third\-party vendors Experience with mortgage processing, private lending, DSCR, non\-QM, construction lending, Airtable, DocuSign or lender portals is strongly preferred. THIS ROLE IS NOT FOR YOU IF You need continual instructions to know what to work on next You regularly miss emails or follow\-ups You are uncomfortable making phone calls You have no U.S. mortgage experience You are looking for a basic data\-entry or general VA position You struggle working independently in a fast\-moving environment SCHEDULE \& COMPENSATION Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time Starting compensation is $50K USD per year, plus bonuses based on closed loans. This is a long\-term position with significant opportunity for growth, additional responsibility, and increased compensation for the right person. Job Type: Full\-time Pay: $50,000\.00 per year Benefits: Flexible schedule Paid time off Application Question(s): Are you professionally fluent in BOTH spoken and written English and Spanish? Which loan types have you personally processed? Have you personally managed mortgage files from application through closing/funding? Have you worked with title companies, appraisers and insurance agents as part of processing loans? Have you handled post\-closing servicing or construction draw requests? Describe a situation where you discovered a problem on a loan before your manager or loan officer noticed it. What did you find and what did you do? How many years of hands\-on mortgage loan processing experience do you have? Work Location: Remote