Office Manager, Accounting and Operations

About SWYFT SWYFT Solutions is a Grand Rapids based Dassault Systemes value added reseller serving over 700 engineering and manufacturing companies with SOLIDWORKS and 3DEXPERIENCE software, training, and support. Our purpose is to help businesses drive innovation. We are a small, high\-performing team, which means this seat is visible and what you do matters. About the Role Roughly half your week is accounting. The other half is operations support across order management and sales operations. You will be the person who keeps the financial and operational back office running cleanly, and the person the team leans on when someone is out. What You Will Own Accounting operations (about half of this role, and it stays that way): Day to day bookkeeping in QuickBooks Online Accounts payable preparation, with owner release authority Accounts receivable follow\-up and exception management Expense and reimbursement review against policy Account reconciliation Review and verification of payroll and commission runs prepared in Rippling Sales tax review Preparing clean, organized data for our outside CPA Invoicing and billing support for new lines of business as the company expands beyond software Operations support: Order management execution alongside our executive assistant, including processing software orders, subscription records, and license documentation Renewal quote preparation so our account managers spend their time in customer conversations rather than admin Dassault Systemes partner program administration, including marketing development fund requests and claims, rebate documentation, and certification tracking Backup depth: You will be cross\-trained on order management and renewal operations so that when a teammate is on vacation or out sick, work does not stall and nothing lands back on the wrong person. This is one of the most valuable things this seat provides. What We Are Looking For 2\+ years of bookkeeping or accounting experience with hands\-on QuickBooks Online ownership Comfort in a CRM (HubSpot preferred), because a meaningful part of this role lives there Hyper attention to detail. You are the last set of eyes on numbers that leave this company. An overcommunicator. Someone who keeps people in the loop by default, passes information along before being asked, and builds reports and documentation that give leadership a clear picture without having to dig. Confidence in your own work. Including the willingness to hold a position and defend it with data rather than deferring because someone senior disagrees. Clear written communication. You will correspond with customers on invoices and vendors on documentation. Who Thrives Here People who like owning a function end to end and seeing it run well People who are energized rather than intimidated by working alongside high performers who take pride in their craft and expect the same from everyone around them People early in their career who are hungry and want to grow into a broader operations seat as the company grows People comfortable in a small company where processes are still being built and your input shapes them If you want a narrowly defined role with a long ladder of people above you, this will not be a fit. Our Core Values, and How We Hire We have four core values: Own the Outcome, Seek First to Understand, Add Value Always, and Build Forward. These are not wall decorations. We hire against them, we recognize people for them, and when someone is not living them we address it. Read them carefully before you apply. If you do not genuinely see yourself in all four, you will not thrive here. Growth Path SWYFT is targeting significant growth over the next three years, including new service lines beyond software. This seat is designed to grow in scope and compensation as the company does. Compensation and Benefits $55,000 annually 15 days paid time off 6 paid holidays, plus your birthday off every year Healthcare stipend 401(k) Hybrid schedule: 2 to 3 days per week in our downtown Grand Rapids office Pay: $55,000\.00 per year Benefits: 401(k) 401(k) matching Paid time off Parental leave * Professional development assistance Work Location: Remote