Operations Assistant 运营助理

WE ARE HIRING｜招聘Operations Assistant｜运营助理 Location: Irvine, California 工作地点：加州尔湾 Irvine We are looking for a detail\-oriented, responsible, and proactive Operations Assistant to support our daily business operations. This role will primarily handle documentation, logistics coordination, order follow\-up, import/export\-related tasks, and other day\-to\-day operational responsibilities. Key Responsibilities Handle daily documentation, data entry, filing, record keeping, and general administrative support. Coordinate logistics arrangements and closely follow up on shipment schedules, transportation progress, delivery status, and any unexpected issues. Follow up on purchase orders, sales orders, suppliers, customers, freight forwarders, and other parties involved in the business process. Assist with import and export documentation, shipping documents, and related operational communications. Coordinate and follow up on ocean freight, trucking, booking, customs clearance, container movement, bills of lading, and other logistics\-related matters. Track each order and shipment from start to finish and make sure every step moves forward smoothly and on time. Communicate proactively with internal and external parties to identify issues and help resolve them efficiently. Complete other daily operational and administrative tasks assigned by the company. Requirements Fluent in both English and Chinese, with strong written and verbal communication skills in both languages. Previous logistics experience is required. Must have a solid understanding of the complete import/export logistics process. Familiarity with ocean freight, trucking, freight forwarding, booking, customs clearance, bills of lading, container operations, and shipping documentation is strongly preferred. Previous experience in international trade, import/export business, logistics, freight forwarding, or supply chain operations is preferred. Detail\-oriented, organized, responsible, and able to manage multiple tasks at the same time. Strong follow\-up skills and a high level of accountability. Must be proactive, self\-motivated, and able to identify problems and push tasks forward independently. Strong problem\-solving ability and the willingness to take ownership of assigned responsibilities. This position is not suitable for someone who prefers to wait passively for instructions or needs to be reminded of every task. We are looking for someone who can actively follow up, communicate, solve problems, and make sure things get done. We are looking for someone who can truly support the team, take ownership of their work, and help move business operations forward — not simply complete tasks after being told what to do. Interested candidates are welcome to send us your resume. 我们正在招聘一名细心、负责、主动的 运营助理，协助公司处理日常运营工作。该岗位主要负责文件处理、物流协调、订单跟进、进出口相关事务以及其他日常运营工作。 岗位职责 负责日常文件整理、录入、归档、资料保存及相关行政支持工作。 协调物流安排，持续跟进船期、运输进度、到货情况以及运输过程中出现的异常问题。 跟进采购订单、销售订单、供应商、客户、货代及业务流程中的其他相关方。 协助处理进出口相关文件、运输单证以及日常业务沟通。 协调并跟进海运、拖车、订舱、报关、清关、集装箱操作、提单等相关物流事项。 从订单开始到货物完成交付，全程跟进每一个环节，确保业务流程顺畅并及时推进。 主动与公司内部及外部合作方沟通，及时发现问题并协助解决。 完成公司安排的其他日常运营及行政相关工作。 岗位要求 中英文流利，具备良好的中英文书面及口头沟通能力。 必须具有物流相关工作经验。 熟悉完整的进出口物流操作流程。 熟悉海运、陆运、货代、订舱、拖车、报关、清关、提单、集装箱操作及相关运输单证者优先。 有 国际贸易、进出口业务、物流、货代或供应链运营相关经验 者优先。 工作细心、有条理、责任心强，能够同时处理多项工作。 具有较强的跟进能力和责任意识。 做事主动、自驱力强，能够主动发现问题并独立推动事情向前发展。 具备较强的问题解决能力，愿意对自己负责的工作真正承担责任。 本岗位不适合习惯被动等待安排、凡事需要别人提醒或一步一步布置任务的工作方式。 我们希望你能够主动跟进、主动沟通、主动解决问题，并真正把事情推动完成。 我们希望找到的是一个能够真正帮助团队解决问题、承担责任并推动业务进度的人，而不仅仅是在收到指令之后完成被安排的任务。 有兴趣者欢迎发送简历。 Pay: From $23\.00 per hour Experience: export/import: 2 years (Preferred) logistics: 2 years (Preferred) Language: * both English and Mandarin fluently (Preferred) Work Location: In person