Client Service Coordinator

Job Summary We are seeking a dynamic and organized Client Service Coordinator to join our team! In this vital role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach will help foster positive relationships, streamline office operations, and support overall client satisfaction. The ideal candidate is proactive, tech\-savvy, and excels in multitasking within a fast\-paced environment. This paid position offers an exciting opportunity to grow your administrative and customer service skills while contributing to a vibrant team dedicated to excellence. Duties Manage incoming calls using multi\-line phone systems, providing friendly and professional customer support Coordinate appointment scheduling and calendar management for team members using productivity software and Google Workspace tools Maintain accurate client records through data entry, filing, and updating spreadsheets with attention to detail Handle clerical tasks such as proofreading documents, word processing, and managing correspondence Utilize QuickBooks for basic bookkeeping tasks including invoicing and expense tracking Support office management by overseeing supplies, organizing files, and ensuring the front desk operates smoothly Communicate effectively with clients via phone, email, or in person to address inquiries and provide exceptional service Assist with technical proficiency in Microsoft Office applications and other productivity software to streamline daily operations Qualifications Proven experience in office management, administrative support, or customer service roles with at least one year of clerical experience Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools Familiarity with QuickBooks or similar bookkeeping software is preferred Excellent organizational skills with the ability to prioritize tasks efficiently in a busy environment Exceptional phone etiquette and communication skills; bilingual abilities are a plus but not required Experience working as a front desk receptionist or medical/dental receptionist is advantageous Demonstrated ability to handle multiple responsibilities simultaneously while maintaining accuracy and professionalism Personal assistant experience or office experience involving calendar management and filing is highly valued Join us in delivering outstanding client service while advancing your career in a supportive and energetic environment! Pay: $24\.12 \- $29\.05 per hour Work Location: Remote