Vital Records Regional Coordinator - 61008301 (Horry County)

Job Responsibilities ------------------------ Careers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity Under general supervision, function as the Regional Coordinator for vital records in the Division of Vital Records; is responsible for evaluating and modifying regional policies and procedures with the goal to improve the efficiency and quality of requesting certified copies of vital events and other office functions. Monitor performance and supervise all Vital Records supervisors and staff within assigned region including the approval of working time, leave, set up and carry out employee performance evaluations, office service times and wait times, carry out disciplinary action according to agency policy, review entitlement documents, hold regular staff meetings, and train new and current employees. Assists and advises staff in the completion of requests including but not limited to: the acceptability of documents used for correcting records and clarifying discrepancies, review amendments prior to sending them to Columbia to ensure completeness and accuracy, unsealing of records, and ensuring files follow retention schedules as outlined by policy. Gather and maintain data on spreadsheets and from other Vital Records applications and other sources to develop and improve office efficiency and performance measures. Attends monthly coordination meetings with Central Office and relays information back to staff in a timely and accurate fashion. According to the needs of the region, assist customers in the completion of applications for certified copies of vital events according to established policies and procedures. Other duties as assigned. Minimum and Additional Requirements --------------------------------------- State Minimum Requirements: A bachelor's degree and relevant program experience. Agency Minimum Requirements: Five (5\) years responsible clerical experience in an office setting including two (2\) years of cashiering, banking or accounting experience. Three (3\) years’ experience handling confidential records and three (3\) years of supervisory experience. Ability to type at a corrected rate of 45 wpm. Preferred Qualifications ---------------------------- Prefer bachelor's or associate degree, three (3\) years vital records experience, five (5\) years of supervisory experience. Bilingual in Spanish. Additional Comments ----------------------- EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees maybe required to work in times of an emergency or disaster. DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10\-year driving record. The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes: 15 days Annual (Vacation) Leave per year 15 days Sick Leave per year 13 Paid Holidays Paid Parental Leave Health, dental, vision, long\-term disability, and life insurance for employees, spouse, and children. Click here for additional information. S.C. Deferred Compensation Program available (S.C. Deferred Compensation) Retirement benefit choices\ + State Retirement Plan (SCRS) + State Optional Retirement Program (State ORP) Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.