Summary
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The Police Mental Health Clinician (PMHC) is a non\-sworn support professional position responsible for providing mental health and social service support to the Police Department and all members of the community. This Clinician is available to members of the Police Department as well as members of the community as an assistance, information, and referral source. They will act as a liaison between the Department and the various social service agencies providing follow\-up and monitoring of cases upon request from department members or from cases referred to the police department from other sources. The PMHC provides a coordinated community policing response with access to a variety of agencies to deal with severe personal and family problems signaled by recurring calls for police service. They will assess a client's needs for referral to other social and mental health agencies, emergency shelters, financial assistance and assistance with on scene crisis intervention.
Job Duties
Identifies existing services in the community in order to act in the capacity of an information and referral source for police department personnel and community members.
Compiles and maintains resource material for use by department members as they assist community members.
Conducts seminars and training sessions directed to community members and the department on a variety of social issues to include financial hardships, homelessness, drug and/or alcohol addiction, various mental health issues and more.
Assesses and identifies community needs and assists in development of plans to meet identified needs.
Interacts positively with the public and provides assistance when necessary.
Provides information and referrals for mental health issues, alcohol and drug issues, child and family issues and other social service issues.
Attends committee meetings as a representative of the Police Department in an effort to establish collaborative relationships within the framework of the United Way of Hall County's OneHall Initiatives.
Assumes the lead role in presentations regarding mental health issues to command staff, city council and in public forums as directed.
Conducts home visitation and provides follow\-up services to families experiencing mental health needs as requested by police department personnel and other members of the community.
Conducts interviews and gathers information about occurrences in order to provide services to community members.
Provides crisis intervention services to community members as needed.
Prepares and maintains records of contact with the community members to establish networks.
Prepares detailed reports and correspondence as required.
Maintains client confidentiality with respect to social services.
Assist with coordination of training for departmental personnel as needed or requested.
Minimum Qualifications
Education, Training and Experience
Master's Degree in Social Work or Master's Degree of Science in Counseling. experience in the area of social science.
Licensed Clinical Social Worker or Licensed Professional Counselor in the State of Georgia preferred.
Licenses and Certifications:
Valid Class C Driver's License and a satisfactory Motor Vehicle Record (MVR).
Knowledge, Skills and Abilities
Knowledge of safe practices related to the Police Department. Follows safe practices in the performance of duties and in accordance with Police policies and procedures.
Knowledge of modern office practices, procedures, and equipment.
Knowledge of data entry and data retrieval in personal computers.
Ability to compose a variety of correspondence or memorandums with limited or general instructions.
Ability to maintain confidential and complex clerical records, gather source material, and prepare accurate reports.
Ability to operate standard office equipment such as personal computers, fax machines, data imaging devices, cellular phones, electronic copiers, and electric processing equipment.
Ability to prioritize and disseminate emails, phone calls, and messages to the proper units, Officers, persons or groups.
Ability to establish and maintain effective working relationships with other employees, agencies, and the public.
Ability to multi\-task many activities at one time while working in an active and stressful environment.
Ability to work independently and prioritize work
Ability to be flexible, and to work well under pressure.
Ability to answer phones effectively, provide assistance, document information, and interface with City personnel and other agencies to resolve problems.
Ability to understand and follow written or oral instructions.
Ability to communicate and interact effectively with diverse community groups and the general public.
Ability to work well under pressure and to maintain positive interactions.
Ability to read, write, speak and comprehend English is required.
Ability to speak Spanish preferred.
Ability to work as part of a team and to collaborate successfully with others is required.
Ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required.
Ability to exhibit customer\-centered behaviors and to focus on customer needs is required.
Ability to commit to excellence in service and to continuous improvement is required.
Exhibits proficiency in or ability to learn Windows based computer systems and programs.
Ability to drive a vehicle to assist when needed transporting persons to and from locations of events.
May be subject to after\-hours on\-call duties.
Supplemental Information
This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be required to perform job\-related responsibilities and tasks other than those stated in this specification.
*The City of Gainesville is an equal opportunity employer. The City of Gainesville prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The City of Gainesville conforms to the spirit as well as to the letter of all applicable laws and regulations.*