Landscape Customer Coordinator

Cherry Hill Outdoor Landscape \& Design is a growing, high\-end landscape company looking for a highly organized and proactive Operations \& Customer Coordinator to help keep our customers, communication, invoicing, and CRM systems running smoothly.

This is not a passive admin role. We are looking for someone who takes ownership, communicates proactively, stays organized under pressure, and helps improve operational consistency across the business.

Landscape industry experience is a huge plus. Experience in service\-based industries such as HVAC, roofing, plumbing, restoration, logistics, or construction is also highly valued.

Key Responsibilities

• Customer communication and follow\-up
• Scheduling and coordination support
• CRM management and organization
• Invoicing and Accounts Receivable follow\-up
• Maintenance contract coordination and support
• Assisting with consultation scheduling and customer updates
• Helping improve office workflows and operational organization

What We’re Looking For

• Extremely organized and detail\-oriented
• Strong communication and phone skills
• High urgency and strong follow\-through
• Self\-starter who works well independently
• Calm under pressure and comfortable in a fast\-paced environment
• CRM/software experience required
• Microsoft Office proficiency required
• LMN or landscape software experience is a major plus

Additional Information

• Remote flexibility may be available for the right candidate
• Spring and summer can be fast\-paced and demanding
• Occasional after\-hours customer communication may be needed

Compensation

• Compensatory with experience
• PTO
• Growth opportunities
• Flexible work environment for the right person

Please include a short paragraph explaining why you believe you would succeed in a fast\-paced service\-based operation.

Applicants without CRM or operational coordination experience will not be considered.

Job Types: Full\-time, Part\-time

Pay: From $25\.00 per hour

Benefits:

• Paid time off
• Referral program

Application Question(s):

• Must have experience with CRM software (LMN (Landscape Management Network), Aspire, Jobber, RealGreen, Arborgold, or similar)

Language:

• English (Required)

Work Location: In person