Case Manager

Summary

• -----------

The position is located in the Clerk's Office of the United States District Court for the Eastern District of Virginia, Richmond Division. The case manager maintains the official case events summary on the docket sheet from opening to final disposition and performs quality control of all assigned electronic cases within established time frames.

Learn more about this agency

This job is open to

• -----------------------

### The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• ----------
• Provide frontline customer service by answering and routing incoming phone calls and assisting customers at the public counter. Provide appropriate procedural information to litigants, the public, chambers, and clerk's office staff. Assist the public in the use of computerized databases.
• Receive, stamp and review incoming paper case\-related documents to determine conformity with appropriate rules, practices, and court procedures. Examine all pleadings and accept those that conform to federal and local rules of practice. Check for prior or prohibited filing(s).
• Open civil cases in the Case Management/Electronic Case Files system (CM/ECF) upon receipt of initiating documents, such as complaints. Assign case numbers to new cases, randomly assign cases to judges, and prepare case files, by scanning, entering data, and uploading documents into CM/ECF. Route to appropriate case manager.
• Perform cashier duties. Collect appropriate fees and issue receipts. Secure funds in the cash register and balance cash drawer at the end of the day. Process credit card payments.
• Enter judgments into JIFMS financial system.
• Sort, classify, and file case documents and records, including state court records. Retrieve, scan, and/or copy files for the public, court personnel, attorneys, and others. Certify court documents.
• Maintain the integrity of the filing system by monitoring proper access to sealed records. Ensure records maintained in secure areas meet audit guidelines, by updating and maintaining the sealed log in a timely manner.
• Prepare and ship records to the appropriate Federal Records Center and retrieve records from the center when required.
• Prepare FedEx and UPS shipments in a timely manner. Post outgoing mail. May scan mail and electronically deliver to other divisions. Operate postage and other equipment, such as the mail meter, and update the meter log, as needed.
• Utilize various computer programs, various electronic databases, and information systems to obtain case information to respond to inquiries, track the movement of files and records, generate bar labels, and perform word processing. Operate personal computer, mailing, copying, records, and scanning equipment.
• Perform other operational, administrative, or technical support duties as assigned.

Requirements

• ----------------

### Conditions of employment

• Employees must be United States citizens or eligible to work in the United States.
• Employees will be hired provisionally pending the results of a background investigation.
• Employees are required to adhere to the Code of Conduct for Judicial Employees.
• Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.

### Qualifications

Applicants must have two years of progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical or administrative procedures. This experience must have included the demonstrated ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Experience in a court environment is preferred but not required.

The successful candidate will be a people\-oriented professional who is responsible, friendly, organized, and has the following:

• The ability to communicate effectively, exercising good judgement and tact.
• The ability and sincere desire to meet the public in a professional and courteous manner, work harmoniously with others in a team\-based organization, and handle confidential matters professionally.
• The ability to multitask, meet stringent deadlines, and be detail\-oriented.
• The ability to think critically and apply emotional intelligence in all situations.

Applicants with a sincere desire to serve the public are encouraged to apply.

### Education

High School graduation or equivalent required.

College degree preferred.

### Additional information

• Positions with the United States District Court Clerk's Office are Excepted Service appointments.
• Excepted service appointments are at will and can be terminated with or without cause by the Court.
• To view the full job announcement please visit our website at www.vaed.uscourts.gov/jobs.

*The United States District Court is an Equal Opportunity Employer.*

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

========

A generous benefits package is available and includes:

• A minimum of 11 paid holidays per year
• Paid annual leave and Paid sick leave
• Retirement benefits
• Optional participation in the Thrift Savings Plan
• Optional participation in choice of Federal Employees' Health Benefits
• Optional participation in choice of Supplemental Dental and Vision Insurance
• Optional participation in choice of Federal Employees' Group Life Insurance
• Optional participation in the Flexible Benefits Program
• Situational telework as authorized
• Credit for prior government service

Review our benefits

How you will be evaluated

• -----------------------------

You will be evaluated for this job based on how well you meet the qualifications above.

All applications will be reviewed to identify the best qualified candidates. Only applicants selected for an interview will be notified. Applicants not selected for an interview will not receive notice concerning the status of their application. Preference will be given to candidates who are able to start as soon as possible.

Required Documents

• ----------------------
• a cover letter;
• a resume;
• a list of professional references; and
• a completed Application for Judicial Branch Federal Employment (AO78\).

See 'How to Apply' for instructions.

### If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

• ----------------

Interested applicants must submit four (4\) items combined into a single PDF:

• a cover letter;
• a resume;
• a list of professional references; and
• a completed Application for Judicial Branch Federal Employment (AO78\).

Submit materials electronically to Jobbox3@vaed.uscourts.gov. Hard and faxed copies of applications will not be accepted. Incomplete applications will not be considered. Only applicants who are selected for an interview will be contacted.

Priority review for applications received by May 31, 2026.

### Agency contact information

Human Resources

Phone

757\-222\-7303

Email

Jobbox3@vaed.uscourts.gov

Address

US District Court and US Probation Office \- Eastern District of Virginia

701 E. Broad Street

Richmond, VA 23219

US### Next steps

Only applicants selected for an interview will be notified. Applicants not selected for an interview will not receive notice concerning the status of their application.

Overview

• ------------

Accepting applications

Posted this week · Apply by 05/31/26

Due by 11:59 p.m. ET on May 31, 2026

Location

Richmond, VA

No matching locations found.

Work site options

Telework eligible

Yes—as determined by the agency policy.

Remote job

No

Relocation expenses reimbursed

No

Salary

$51,562 \- $83,844 per year

Actual starting salary dependent upon qualifications.

Pay scale \& grade

CL 25

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full\-time

Travel Required

Not required

Appointment type

Permanent

Occupations and job series

• 0341 Administrative Officer

Supervisory status

No

Federal service type

This job is in the Excepted Service

Represented by a union

No

Drug test

No

Security clearance

Not Required

Financial disclosure required

No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number

FY26\-21R

Control number

870435700