Remote Medical/Office Assistant – Psychiatric Private Practice (PRN/Contract)

Job Summary

Join a dynamic psychiatric private practice as a Remote Medical/Office Assistant on a PRN (as\-needed) or contract basis! In this energized role, you will be the vital link ensuring smooth clinical operations by providing exceptional administrative support, managing patient interactions, and assisting with scheduling and documentation—all from the comfort of your home. Your proactive approach and attention to detail will empower clinicians to deliver outstanding mental health care while creating a welcoming experience for every patient. This flexible position offers the opportunity to contribute meaningfully to mental health services while enjoying the convenience of remote work.

Duties

• Greet and assist patients via phone or secure messaging, ensuring a warm and professional experience
• Manage appointment scheduling, rescheduling, and cancellations efficiently using electronic health record systems
• Verify patient insurance information and collect necessary documentation prior to appointments
• Prepare and organize patient charts, intake forms, and other clinical documentation with accuracy and confidentiality
• Assist clinicians with administrative tasks such as note\-taking during sessions or follow\-up correspondence
• Maintain compliance with HIPAA regulations by safeguarding patient information at all times
• Support billing processes by verifying insurance details and processing payments when applicable

Skills

• Excellent communication skills, both written and verbal, with a friendly, professional demeanor
• Strong organizational abilities to manage multiple tasks seamlessly in a fast\-paced environment
• Proficiency in Tebra systems and scheduling software; familiarity with telehealth platforms is a plus
• Ability to work independently with minimal supervision while maintaining high attention to detail
• Knowledge of healthcare privacy standards (HIPAA compliance) and medical terminology preferred
• Adaptability to changing priorities and willingness to learn new tools or procedures quickly

This role is perfect for motivated individuals who thrive in a flexible, remote setting and are passionate about supporting mental health care. Join us in making a difference—helping clinicians focus on what they do best: providing compassionate, effective psychiatric care!

Pay: $18\.00 \- $25\.00 per hour

Application Question(s):

• Do you have experience using Kareo (formerly Tebra) for patient scheduling, billing, or EHR documentation? If yes, please describe how you used it.

Work Location: Remote