General Purpose
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- Greet and assist community members in person, by phone, and via email
- Provide information on programs, schedules, and facility use
- Register participants for programs and process payments
- Handle general inquiries and direct more complex issues to appropriate staff
- Prepare spaces for programs and rentals (tables, chairs, AV equipment, etc.)
- Reset and clean spaces following use
- Perform light custodial duties including trash removal, floor care, equipment cleaning, and restroom restock and cleaning regularly
- Maintain cleanliness and organization of program and public areas
- Assist with maintaining schedules, bulletin boards, and program materials
- Support daily reporting, cash handling, and point\-of\-sale transactions
- Help track facility use and program participation
- Maintain inventory of supplies and notify staff of needs
- Help ensure building safety and security, including opening/closing procedures
- Monitor facility conditions and report maintenance needs
- Assist with basic upkeep such as clearing entryways and maintaining indoor/outdoor spaces
- Support emergency procedures and monthly safety checks
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- Ability to actively support City diversity, equity, and cultural competency efforts within state job responsibilities and work effectively across diverse cultures and constituencies.
- Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
- Must be able to work nights and weekends, with occasional daytime hours.
- Ability to adjust to flexible work assignments and hours.
- High School diploma or equivalent and one (1\) year experience in an administration office environment with an emphasis in customer service required.
- Must be able to work as part of the customer service team in a fast paced, complex detail\- oriented office environment that features any repetitive tasks and deadlines.
- Outstanding customer service and communications skills required.
- Knowledge of recreation facility operations preferred.
- Ability to communicate effectively both orally and in writing.
- Previous experience with point\-of\-sale and program registration programs preferred.
- Ability to maintain positive work relationships in a busy office environment.
- Must be able to operate standard and computerized office equipment.
- Ability to operate in a Windows based operating environment using word\-processing, spreadsheets and specialized database software required.
- Ability to operate TTY line and provide appropriate information/routing.
- Regular attendance is necessary and is essential to meeting the expectations of the job functions. Ability to understand and comply with City standards, safety rules and personnel policies.
- Ability to obtain a valid driver’s license within 45 days of hire and the continue maintenance of a valid drivers’ license. Operation of a City vehicle or personal vehicle to conduct City business without providing proof of a valid driver’s license to Human Resources will not be permitted
- CPR/First Aid certification (or ability to obtain upon hire).
- Upon conditional offer of employment candidate must successfully complete background investigation, including fingerprinting
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The Temporary Recreation Assistant is a versatile, hands\-on role that supports a wide range of recreation programs, events, and facility operations. This position works across multiple areas of the recreation center and Parks, Recreation \& Waterfront programs to ensure a safe, welcoming, and well\-organized environment for participants of all ages.
This role assists with the on\-site delivery of activities, participant engagement, and facility readiness, helping ensure a safe, welcoming, and well\-maintained environment. This role is ideal for individuals who enjoy working in a dynamic environment and are comfortable shifting between administrative, programmatic, and operational responsibilities and has availability evenings and weekends primarily, with some daytime coverage.
Union Affiliation: Non\-Union
Pay Grade: $22\.00 \- $27\.00 Hourly
Remote Tier 1: Zero (0\) days remote/week.
Essential Job Functions
Qualifications/Basic Job Requirements
Additional Information
Promoting a culture that reveres diversity and equity.
The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work\-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.
In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.
Applications for our employment opportunities are only accepted online through our Government Jobs website.
For accessibility information or alternative formats, please contact Human Resources Department at 802\-540\-2505 or careers@burlingtonvt.gov.