HR & Front Desk Admin

Who We Are

Products and Solutions with Purpose

We started in a garage with one invention\- Martcart™, the world’s first electric shopping cart\- born from our founder Bill Sage’s desire to help his grandmother shop independently. From that start, Kiefer Sage has grown into a company that designs solutions and products with purpose\- rooted in empathy, guided by innovation, and built to solve real problems.

Our Mission

At Kiefer Sage, we build amazing leaders who build amazing businesses that make a difference in overlooked and underserved markets

Our Core Values

Our values define our culture, guide our decisions, and shape the way we work.

* Love \- We lead with empathy, respect, and care for others.

* Grit \- We persevere with determination and resilience.

* Humility \- We remain grounded, open\-minded, and eager to learn.

* Own It \- We take accountability and deliver with integrity.

* Make It Better \- We pursue continuous improvement and innovation.

Benefits

We invest in our people by supporting their well\-being, growth, and success.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short\-Term and Long\-Term Disability
• FREE Virtual Urgent and Mental Health Care
• 401(k) Retirement Plan
• Tuition Reimbursement
• Bonus Opportunities

Department: Human Resources

Reports To: Director of People and Culture

FLSA Status: Non\-Exempt

Location: Rogers, AR (onsite)

Date: 04/28/2026

Summary/Objective

The HR \& Front Desk Administrator is responsible for greeting, welcoming, and directing visitors and employees with a positive, professional, and helpful attitude while providing administrative support to the Human Resources team. This role serves as the first point of contact for the organization and acts as a gatekeeper for the building. In addition to managing front desk operations and incoming communications, this position supports HR initiatives, office coordination, and employee experience activities as needed. Essential Functions:

### Human Resources \& Administrative Support

• Provide administrative support to the Human Resources team as needed
• Assist with onboarding communications, including preparing materials and coordinating schedules
• Assist in scheduling meetings, interviews, and HR‑related appointments
• Create and distribute monthly employee newsletters
• Create, update, and maintain digital signage and internal communications displays
• Order food and assist with coordination for company meetings, events, and employee activities
• Assist with research related to HR initiatives, policies, or employee engagement efforts
• Perform various HR‑related clerical and administrative tasks that arise based on team needs

### Front Desk \& Office Operations

• Answer all incoming calls and direct them to the appropriate person or department
• Greet, assist, and/or direct employees and visitors in a professional manner
• Act as gatekeeper for the building and notify appropriate personnel of visitor arrivals
• Assign visitor badges and ensure proper sign‑in/sign‑out procedures
• Track employees during fire alarms or emergency situations
• Receive, open, sort, and deliver incoming mail daily
• Maintain cleanliness and organization of the reception area and coffee/break area

Competencies:

• Customer Focus
• Professional Phone Etiquette
• Multitasking and Prioritization
• Attention to Detail
• Organization and Time Management
• Communication (Oral \& Written)
• Confidentiality and Professional Discretion

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates mainly in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.

Physical Demands

This is largely a sedentary role; however, some lifting, bending, stooping, and standing is necessary. Mental alertness and long periods of concentration.

Position Type/Expected Hours of Work

This is a full\-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.

Preferred Education and Experience:

• High School Diploma or equivalent
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Prior receptionist, front desk, or customer service experience preferred
• Administrative or clerical experience in an office environment preferred
• Experience supporting Human Resources or handling confidential information preferred

AAP/EEO Statement: KSprovides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

*Other Job Duties:

• This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of KS are expected to perform tasks as assigned by KS supervisory/management personnel, regardless of job title or routine job duties.