Office Support Engagement Specialist

Overview

Position Summary

Job Title: Office Support Engagement Specialist

StoMo Mobile \& MoveMo Moving \- www.stomostorage.com

Location: North Charleston, SC

Pay: $24/hour plus bonus structure

Schedule: Full Time

Job Description:

We are seeking a reliable and motivated Office Support Engagement Specialist to join our team in North Charleston. This role is ideal for someone who enjoys a variety of tasks and thrives in a flexible, fast\-paced environment where no two days are the same.

Apply today to join our team!

The Estimator \& Inside Sales Support role is responsible for helping customers through the quoting and booking process while supporting our sales and operations teams. You’ll handle incoming inquiries, build accurate estimates, and ensure all customer information is correctly entered and communicated.

This role is ideal for someone who enjoys working with people and enjoys making sure everything is correct, clean, and organized behind the scenes.

Key Responsibilities Estimating \& Quoting

• Create accurate moving and mobile storage estimates based on customer needs
• Ask the right questions to clarify job details (addresses, access issues, timeline, inventory, etc.)
• Explain pricing, services, and options clearly and professionally
• Update quotes when changes occur and document revisions properly

Inside Sales Support

• Respond to inbound calls, emails, and online leads promptly
• Assist with booking jobs and confirming customer details
• Follow up with leads and unsold estimates to help close sales
• Support customer retention with friendly, solution\-focused communication

Scheduling \& Administrative Support

• Enter and maintain customer information accurately in our system
• Coordinate scheduling support with operations/dispatch
• Create clear notes for the team to ensure smooth job execution
• Track estimate status, deposits, and customer communications

What We’re Looking For

✅ Strong attention to detail — accuracy matters

✅ Excellent communication skills (phone, email, and text)

✅ Organized, dependable, and self\-motivated

✅ Comfortable using software (CRM, email, spreadsheets, quoting tools)

Preferred Qualifications

• Experience in moving, storage, logistics, or home services (plus)
• Prior estimating, inside sales, or customer service experience
• Familiarity with scheduling/dispatch workflows
• Ability to upsell services when appropriate (packing, storage duration, delivery, etc.)
• Experience in making sure accounts tied to you are kept current and billed correctly
• Strong communication skills (phone and written)
• Basic computer skills and attention to detail
• Familiarity with QuickBooks preferred
• Experience with Google Docs and Google Sheets

If you are dependable, eager to learn, and enjoy a dynamic work environment, we’d love to hear from you!

Job Type: Full\-time

Pay: From $24\.00 per hour

Benefits:

• Paid time off

Experience:

• Sales: 1 year (Preferred)
• Google sheets/Documents or Excel: 1 year (Required)
• Office Support/Admin : 1 year (Preferred)

Work Location: In person