Assistant Manager for Operations, Leasing & Property Management (Remote)

About the Role

We are seeking an independent, proactive, detail\-oriented, KPI\-driven leader with a Founder’s Mindset to join us as Assistant Manager for Operations, Leasing \& Property Management responsible for leasing, tenancy administration, repair \& maintenance management, and any other operational aspects in order to maximise the net operating income of our property portfolios in the US. This role is pivotal in ensuring optimal occupancy rates, efficient resident and lease administration, well\-maintained properties, and exceptional resident satisfaction across our properties. This role is remote (work from home), and requires coordination with our on\-site stakeholders. C\-suite tracked with attractive growth bonuses when KPIs are met.

Core Responsibilities

Assistant Manager’s responsibilities include, but not limited to:

Resident Management and Administration

• Maintain and build good communication and rapport with residents.
• Prepare and execute lease agreements and related documents.
• Manage and execute timely lease renewals to ensure continuity.
• Monitor and manage deposits, rent collections, and refunds.
• Trigger \& manage the eviction process till the unit turns and is ready for leasing, including coordination of legal notices and evidence gathering.

Leasing Coordination

• Assist Manager in prospect communication, vet, and secure new tenants.
• Collaborate with local stakeholders (Realtors) to execute leasing activities, ensuring the unit is rent\-ready, coordinate showings, inspections, walk\-throughs, and resident onboarding.

Portfolio Repair \& Maintenance Management

• Oversee the maintenance and upkeep of all properties’ facilities, ensuring compliance with health and safety standards.
• Perform maintenance triage and remote troubleshooting to eliminate unnecessary vendor call\-outs and reduce operating expenses.
• Plan and coordinate preventive and corrective maintenance schedules.
• Grow and strengthen relationships with our rolodex of service providers and vendors.
• Assess, develop the scope of work for repairs and rent\-ready renovations, and coordinate, manage, and review completion of these scopes on time and within budget.
• Invoice and pay vendors.
• Manage repair and maintenance budget

Reporting \& Budgeting

• Prepare periodic (weekly to annual) reports for management meetings, detailing occupancy rates, leasing activities, maintenance updates, and financial performance, including housing market reports.
• Manage marketing \& leasing, resident administration, repair, and maintenance budget.
• Assist in the preparation of annual budgets and forecasts for property operations and maintenance.
• Maintain and report accurate operational records

Company Administration

• Draft, edit, and proofread emails, memos, and other documents on behalf of the executive and its sister companies.
• Manage all incoming and outgoing communications, including emails, phone calls, and messages.
• Prepare and monitor till completion of the company’s documents \& forms, including uploading them for e\-signing purposes.
• Provide project management, research \& administrative support on company’s projects.
• Follow up on tasks delegated to team members or external contacts.
• Updating and maintaining the Company’s SOP
• Problem\-solving and EQ to liaise with repairs with our vendors
• Act as a point of contact between the executive and internal or external parties.
• Manage executives’ calendar.

Any other matters

Qualifications \& Skills

• Degree in any discipline with a minimum of 3 years of relevant work experience in Operations or Engineering.

Preferred to have some experience in property management.

• Strong written communication (emails, memos, document formatting)
• Excellent organizational and multitasking abilities
• Familiarity with basic project tracking tools (e.g., Notion, or Excel)
• Ability to manage calendar scheduling, follow\-ups, and deadline tracking
• Experience managing remote tasks and virtual errands/logistics
• Basic experience in repair \& maintenance assessment and management

Research \& Financial Analytical Skills

• Ability to conduct desktop research independently and synthesize findings
• Detail\-oriented in comparing data, vendor offerings, or platforms
• Able to conduct budget analysis and cash flow forecasts.

Digital Literacy, Strong Bandwidth, High\-Performance Computer

• Proficient in Microsoft Office Suite and/or Google Workspace
• Comfortable learning and using cloud\-based platforms or new business tools (Canva, etc)
• Have experience working with GenAI (Chatgpt, Gemini, Deepseek, Claude, etc)
• Familiar with digital file organization and collaborative document handling
• High Speed Internet for clear, high quality uninterrupted video call (Preferred 5Gbps and above)
• High\-Performance Computer to handle multitasking and memory\-intensive workloads.

Soft Skills \& Traits

• Energetic, proactive, strong team player and resourceful, independent individual with a keen desire to innovate within a start\-up \& hustle culture; able to work with minimal supervision
• Good command of English and communication (written and verbal), interpersonal and leadership skills
• Organized, meticulous, and able to multitask in a dynamic environment.
• Forward thinking and able to anticipate ahead, convey the thoughts and plans to both supervisors and subordinates.
• Ability to build strategic working relationships with groups and individuals with diverse or competing interests or diverse perspectives
• Understand basic social media marketing strategies
• Strong attention to detail and accuracy
• Time management and the ability to meet deadlines consistently
• Trustworthy, discreet, and professional with confidential information
• Willingness to take on a broad scope of tasks, including ad hoc assignments and go above and beyond to deliver.

Working Hours

• Mon \- Fri: 4pm \- 12am SGT (3 am \- 12 pm EST), will require after\-hours ad\-hoc duties
• Sat: 8 pm \- 12 am SGT (8 am \- 12 pm EST), will require after\-hours ad\-hoc duties

Misc. Info

• Basic Package: Starting from RM$5,000/mth, with Performance bonus.
• US Portfolio, will need to work US hours from time to time.
• Independent Contractor, Remote Work (Work From Anywhere)!
• Send your CV to
hr@rcrpartners.co.
• When applying, please title your email exactly “
Assistant Manager for Operations, Leasing \& Property Management.”, without the apostrophes.
• Please state that in your application, you understand that this is a KPI\-driven full\-time role that requires availability beyond fixed working hours to meet the operational needs of the portfolio.
• Do also include where you found our job posts.

About Us

RCR Concierge LLC is a dynamic tenant\-first Landlord Concierge startup in the US focused on delivering seamless leasing, tenancy, and end\-to\-end asset management experiences for Landlords and Housing Providers. As the operational arm of Byte Sized Investment for landlords, we operate with a lean, remote\-first team, leveraging digital tools, on\-the\-ground partners, and efficient systems to manage day\-to\-day operations and long\-term growth initiatives. We are currently in a high\-growth phase, scaling our portfolio and refining our tech\-enabled systems to redefine property management in the US market.

Job Type: Full\-time

Pay: $5,000\.00 \- $6,500\.00 per month

Benefits:

• Flexible schedule

Work Location: Remote