Pay: $25/HR to $30/HR
The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits\-Staff and Management
Responsible for the day\-to\-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
*Customer Service*
Greet and assist customers in person, by phone, and via email regarding parking questions, permit needs, and general information.*
Help customers with purchasing permits, paying citations, and accessing parking services.*
Provide clear and friendly communication while resolving routine issues.*
*Clerical \& Office Support*
Process and issue parking permits, validations, and replacement credentials.*
Enter and update customer and vehicle information into the parking system.*
Print, prepare, and distribute parking materials as needed.*
Accept payments for permits, fines, and other parking\-related fees.*
Follow standard cash\-handling procedures.*
*Parking System \& Data Entry*
Use parking management software to process transactions.*
Maintain accuracy when entering data, updating accounts, and processing changes.*
*Coordination \& Support*
Work with enforcement or operations staff when customers have citation or access questions.*
Assist with special event parking setup, guest permits, and validation requests.*
Report equipment or access card issues to the supervisor.*
Minimum Requirements:
- Bilingual (Spanish/English) a plus
- 1\-2 years of Supervisor experience
- 1\-2 years of customer service experience
- Working knowledge of janitorial equipment
- Working knowledge of OSHA required processes
- Intermediate level of Microsoft programs
- Valid State Driver's License for business travel
- A passion for serving others and helping others to succeed.
- Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).
- Excellent follow\-up and an eye for detail.
- Anticipates problems and proactively implements preventative action plans.
- Flexibility to respond to urgent client requests on evenings and weekends when necessary.
- Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.
- Excellent verbal and written business communication skills.
- Excellent relational skills and experience dealing with union environment.
- Understanding of the service industry practices, process and trends.
Same Posting Description for Internal and External Candidates
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward\-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350\+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888\-328\-8606\. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case\-by\-case basis.
ABM participates in the U.S. Department of Homeland Security E\-Verify program. E\-Verify is an internet\-based system used to electronically confirm employment eligibility.
ABM is a military\-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world\-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post\-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.