Executive Assistant

Position Summary

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*This recruitment will close at 11:59 PM on May 8th, 2026, or once 100 applications have been received, whichever occurs first. Qualified applicants are strongly encouraged to apply as early as possible to ensure consideration.*

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The Housing Department works to ensure that everyone—across all communities—has access to stable, safe housing. Through voter approved Measure 26\-210 known as the Metro Supportive Housing Services fund, services are provided for people experiencing or at extreme risk of homelessness.

We are seeking an Executive Assistant to serve as a trusted partner to department leadership, blending high\-level administrative expertise with strategic operational support. In this role, you’ll manage complex logistics, improve information flow, and use modern tools and systems to help the department operate more efficiently and effectively. You’ll be relied on for sound judgment, adaptability, and collaboration, and you’ll have the opportunity to influence how work gets done while supporting leaders in work that serves diverse communities. This role offers meaningful exposure, skill development, and the chance to make a real impact in an organization rooted in equity, social justice, and public service.

As the Executive Assistant you will:

Executive Support \& Strategic Coordination

• Provide direct support to the Housing Director, Deputy Director, and SHS Division Director, managing complex calendars, prioritizing requests, and preparing leaders for meetings and decision\-making.
• Anticipate needs, identify scheduling risks, and proactively surface issues or information to keep work moving efficiently.
• Coordinate in\-person and virtual meetings, retreats, conferences, and department events, including logistics, materials, and follow\-through.
• Collaborate with Council liaison with updating Housing Council invites when Housing is on the agenda and scheduling with Councilors.

Technology, Automation \& Digital Collaboration

• Use modern collaboration tools (Microsoft 365, Teams, Zoom; and Monday.com or workflow tools) to improve workflows and communication.
• Leverage AI\-enabled systems to support meeting preparation, inbox organization, routine scheduling, and document drafting where appropriate.
• Maintain digital files, shared drives, and knowledge systems to ensure information is easy to access and up to date.

Project Support, Research \& Data Preparation

• Conduct research, compile data, and prepare summaries, presentations, and reports to support leadership decision\-making.
• Track priorities, action items, and commitments across the department, ensuring timely follow\-up and clear communication.

Stakeholder \& Team Coordination

• Serve as a central communication hub, partnering with internal teams, external agencies, and community stakeholders to support shared goals.
• Assist with confidential HR\-related tasks such as recruiting coordination, onboarding support, and personnel scheduling.

Operational \& Administrative Responsibilities

• Manage purchasing and expense processes, travel coordination, and administrative workflows.
• Draft, edit, and format professional correspondence, documents, and presentations.
• Maintain organized systems, records, and procedures to support department operations.
• Collaborate with the Administrative team and Administrative supervisor on processes, systems, and structures to provide consistency and alignment across the department.

Attributes for success

• Strong organizational and prioritization abilities, especially in fast\-changing environments.
• Clear, professional communication—written, verbal, and digital.
• Comfort with technology, including common office software and virtual collaboration tools.
• Ability to use sound judgment, maintain confidentiality, and navigate sensitive information.
• Adaptability, emotional intelligence, and commitment to inclusive practices.
• Experience with AI\-supported productivity tools and workflow automation.
• Familiarity with digital collaboration or knowledge\-management platforms.
• Experience supporting projects, operations, or cross\-functional teams.
• Ability to apply trauma\-informed principles when engaging with diverse groups, including communities of color, individuals with lived experience of homelessness, subject\-matter experts, elected officials, service providers, and advocates.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

Learn more about how Metro is advancing diversity

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications

• High school diploma or G.E.D., and
• Four years of progressively responsible experience in an executive administrative support capacity, or
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Hybrid Telework

This position is designated as “hybrid telework.” You will be required to work onsite and at times have the option to work away from your assigned work location. The specific schedule and balance of onsite and telework will be discussed with the hiring manager at the time of offer. Employees must reside in Oregon or Washington to work at Metro. Please note, the designation of hybrid telework may be subject to change at a future time.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Experience working with or understanding current regional policies and trends around housing, homelessness, and social services.
• Commitment to diversity, equity, and inclusion, with the ability to engage others with respect and curiosity about different perspectives.
• Experience working with people from diverse backgrounds inclusive and respectful ways.
• Experience in working or volunteering in government or political advocacy environments.
• Advanced experience using Zoom to schedule complex meetings and webinars. Advanced experience using Microsoft software (Outlook, Excel, Word, Teams).
• Experience supporting senior leaders with administrative and coordination work in fast\-paced environments.
• The ability to use discretion and discernment during verbal and written communication on highly political, high stakes, and sensitive information with both internal and external parties.
• Ability to perform and self\-manage a variety of complex administrative, technical and clerical tasks in fast\-paced and public\-facing environments for executive level/senior management positions.

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed resume that includes the details for each employer:

+ Name of employer

+ Working title

+ Dates of employment; including if the work was full\-time or part\-time your title,

+ Summary of your responsibilities

• A cover letter that outlines your interest in the position and how your experience aligns with the qualifications.
• Responses to supplemental questions

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In\-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments
• Reference check

COMPENSATION, BENEFITS AND REPRESENTATON

The full\-salary range for this position is step 1: $34\.41 to step 7: $46\.15\.However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $34\.41 to the equity range step 4: $39\.84\.

This position is eligible for overtime and is represented by AFSCME 3580\. It is classified as an Administrative Specialist IV position. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Recruiter: Carrie Gundermann

Email: carrie.gundermann@oregonmetro.gov

Additional Information

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Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process

Hybrid Telework

Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

How to Apply

For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.

Government Jobs

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Metro

Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area’s garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.

As part of the Metro family, you play a vital role in serving the people of the greater Portland region.

Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full\-time, part\-time, and variable hour status.

This is a budgeted, regular status position with a full\-time schedule. The position is eligible for these benefits:

• Medical, dental and vision health insurance
• Paid sick leave
• Paid vacation, holiday, and other leave
• Paid parental leave
• Full contribution to Oregon PERS retirement
• No\-cost TriMet Hop Pass
• Employee Assistance Program
• Training opportunities
• Flexible schedules depending on position and department
• Hybrid/Telework living in Oregon /Washington depending on position and department

Metro also offers a variety of perks for all employees, including free admission to the Oregon Zoo (including ZooLights!), Oxbow and Blue Lake Regional Parks, membership discount at Lloyd Athletic Club, credit union eligibility and more. Employees also receive access to financial wellness and legal consultation services, as well as first\-time home buying and ownership counseling.

Learn more about employee benefits.

Some positions are represented by a union and have additional benefits.

View union contracts here.