Lodging Seasonal Support

Department: Lodging

Location: Fort Collins, CO 80525 ... This is not a remote position. Candidate must reside or relocate to Northern Colorado.

Reports to: Lodging Director

This role pays an hourly rate of $15\-$18/hour, based on experience (ability to earn internship/college credit)

Hours: 16hrs – 30 hrs/ week – hours will increase during the spring summer monthsNo benefits offered with this position

Internship Dates: ASAP \- End of AugustAbout the Role

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The Lodging Division Intern supports the planning and coordination of hotel accommodations for youth sporting events. You’ll help keep event details accurate and organized, communicate with internal teams/ Hotels/Staff, and support day\-to\-day lodging operations. This is a great opportunity to build professional skills in organization, customer service, and operations while contributing to high\-impact events.

What You’ll Do

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• Receive daily assignments through a “To Do” email and manage priorities with your supervisor
• Monitor email inboxes and respond to messages in a timely manner
• Update and maintain trackers/spreadsheets (and create new ones as needed)
• Make phone calls as assigned (e.g., confirmations, follow\-ups, information gathering)
• Update lodging\-related details (e.g., names, dates, credit card information)
• Assist with reconciliation of credit card charges and related documentation
• Support additional projects as assigned by the lodging team

Communication \& Work Expectations

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• Provide daily/weekly progress updates as requested
• Respond to emails and phone calls within 48 hours
• Communicate schedule changes and request time off in advance
• Flag issues early—if a priority task may miss a deadline, notify your supervisor ASAP
• Maintain accurate documentation and keep shared trackers up to date

What We’re Looking For

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• Strong attention to detail and organization
• Professional communication skills (email and phone)
• Comfort working in spreadsheets (Google Sheets/Excel)
• Ability to manage multiple tasks and follow deadlines
• Coachable mindset—asks questions early and takes feedback well
• Reliability and discretion when handling sensitive payment\-related information

Preferred Qualifications (Nice to Have)

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• Experience with customer service, operations, and admin support.
• Experience creating or maintaining trackers/spreadsheets

What You’ll Gain

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• Hands\-on experience supporting lodging operations for large youth sporting events
• Training and regular feedback from supervisors and managers
• Improved skills in organization, communication, and process\-driven work
• A meaningful role on a team with real deadlines and real impact

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.