VLS Environmental Solutions, LLC, is a recognized leader in providing sustainability solutions, with three divisions providing industry\-leading services. With a mission to innovate solutions to meet clients' sustainability goals, VLS has over 1,200 employees in 40\+ locations across North America.
Waste Services
VLS Waste Services provides customized waste processing solutions for hazardous and non\-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.
Railcar Services
VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult\-to\-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full\-service repairs, tank car qualifications, and maintenance.
Marine Services
VLS Marine Services division offers state\-of\-the\-art barge cleaning, repair, and gas\-free facilities for various chemical solvents and downstream petroleum products.
Requirements:
Role Summary
The Client Solutions Assistant role is essential in ensuring a seamless and efficient experience for clients while being responsible for accurately entering data into VLS systems, which serves as the foundation for all client interactions. The Client Solutions Assistant will handle entering client data, incoming phone calls, address client inquiries, and provide information with professionalism and clarity. By combining attention to detail with strong communication skills, this position enhances client satisfaction and fosters long\-lasting relationships.
Job Duties
- Accurately input waste profiles and customer location information into the company's systems.
- Accurately input pricing details for new profiles into the company's systems.
- Review pre shipment paperwork and verify the system to ensure profiles and pricing are accurate for incoming waste in Digital Waste.
- Other duties as assigned.
- Minimum of 1 \- 3 years of administrative or office experience.
- Experience in the waste, solid waste, or recycling industry (Preferred).
- Ability to work with a high volume data entry.
- Ability to organize and maintain data effectively.
- A keen eye for detail is crucial to ensure accuracy and minimize errors.
- Ability to handle multiple tasks, prioritize, and work independently.
- Ability to follow detailed oral and written instructions.
- Ability to communicate effectively with colleagues and supervisors.
- Ability to effectively communicate with clients both by phone and email.
- Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
Requirements
Req Benefits:
At VLS our employees are the core of our business. As such, we value our employees' physical, mental, and financial wellbeing by providing first class, high value benefits and resources that are centered around a proper work\-life balance.
Physical and Mental Wellbeing: VLS is committed to supporting our employees' physical and mental health by providing:
Medical, Dental and Vision Insurance \- Based on each employee's need, we offer various high quality, low\-premium medical, dental and vision plans, which include our first\-in\-class concierge service (available in Spanish) and 2nd MD Offering.
Flexible Spending Accounts (FSA) and Healthcare Saving Accounts (HSA) \- Set aside pre\-tax money to use toward your health care spending. VLS provides an employer contribution to all HSA accounts.
Time Off \- We offer 11 (eleven) company\-paid holidays, in addition to our paid time off and voluntary time off plans.
Employee Assistance Program \- 24/7 assistance and counseling services that are 100% confidential and free to all employees and their dependents.
Telemedicine \- All employees and dependents receive free virtual visits by licensed practitioners any time, any day...including holidays!
Financial and Retirement Planning: At VLS we offer the following to assist our employees with planning around their finances and saving for retirement:
401(k) \- Generous 401(k) matching program after 90 days of employment. VLS will match up to 5% of your pay every pay period. Matching contributions are 100% vested immediately.
Life and Disability Insurance \- Employer\-paid life insurance, along with short\-term and long\-term disability coverage provided to all full\-time employees.
Voluntary Life Protection Plans \- Employees and their dependents can elect coverage in our voluntary life/add, critical illness, hospital indemnity and accident plans.
Rewards and Recognition Programs \- We celebrate our employees! From birthdays to anniversaries and other various milestones/achievements, we have programs in place to recognize our employees.
Financial Planning \- Free One on One financial planning with a certified Financial Planner/Coach.
Employee Discount \- Employee Discount Program for savings on everyday goods and services at various retailers throughout the US.