Development Associate, Direct Marketing and Special Programs

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not\-for\-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high\-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Development Office represents a team of 400\+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world\-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

To Apply:

Applications must include a current resume and a cover letter detailing applicable experience and accomplishments. Job Summary

The Development Associate is an entry\-level position reporting directly to and providing administrative support for the Senior Director, Direct Marketing and Special Programs. Additionally, the Development Associate will provide administrative support to the Assistant Vice President Direct Marketing and Special Programs, and the team as needed. The Development Associate will be a key member of a dynamic team focused on managing the programmatic direction of all Direct Marketing and Special Programs practices.

Essential Functions (Key Roles \& Responsibilities)

• Provide programmatic support for the Direct Marketing and Special Programs team, specifically supporting the Senior Director in executing the direct marketing program in both mail and digital.
• Assist with execution of programs and projects, including but not limited to, preparing mailings, scheduling/recording meetings, and vendor relations.
• Perform data quality checks.
• Assist with stewardship events and collaborate across internal business and service units as well as external partners as needed.
• Manage creative review process for direct marketing appeals by soliciting feedback internally and communicating with agency partner keeping all deliverables on schedule. Work with internal and external partners to create a pipeline of new content.
• Assist with expense/budget tracking and approving invoices.
• Schedule meetings/appointments and update calendars, enter data in fundraising database (), edit materials as required, and field routine phone calls.
• Manage direct marking inbox and phone line coverage schedule. Troubleshoot issues from donors as they come in by drafting appropriate responses and working with Information Management and Development Services teams to ensure proper coding on records in CRM database.

Qualifications

This position requires 1 year of fundraising or related, transferable experience and a high school diploma or equivalent. In addition, the ideal candidate will possess the following knowledge, skills, and abilities:

• Excellent written and oral communication skills with strong proofreading ability
• Superb organizational skills with meticulous attention to detail
• Excellent computer literacy and experience in using Microsoft Office Products, including Word, PowerPoint, and Excel
• Ability to manage multiple priorities and meet deadlines in a fast\-paced environment
• Strong problem\-solving skills and ability to troubleshoot issues as they arise
• Experience with data entry or working with databases/CRM systems preferred
• Ability to work both independently and collaboratively within a team
• Strong interpersonal skills and ability to communicate effectively with internal and external stakeholders
• Adaptability and flexibility in response to shifting priorities
• Professional demeanor and ability to handle sensitive or confidential information

Mission\-driven with a strong interest in fundraising or nonprofit operations

Additional Job Details (if applicable)

Remote Type

Hybrid Work Location

399 Revolution Drive Scheduled Weekly Hours

40 Employee Type

Regular Work Shift

Day (United States of America) Pay Range

$17\.71 \- $25\.28/Hourly Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857\)\-282\-7642\.Mass General Brigham Competency Framework

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At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People\-Focused, half Performance\-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.