Bilingual Office Specialist 2 - Justice Court

Marion County requires on\-site work. Remote work is not available.

GENERAL STATEMENT OF DUTIES

Independently perform a variety of responsible administrative support activities to promote and maintain effective program services, according to established practice and procedures.

SUPERVISION RECEIVED

Work under the general supervision of a higher level administrative or professional employee, who assigns work, sets goals and reviews work for accuracy, completeness and compliance with department and program policies and goals.

SUPERVISION EXERCISED

Supervision of other employees is not a responsibility of positions in this classification; however, may provide training and give instruction to volunteers, interns, and other office staff.

Typical Duties \- Duties include, but are not limited to the following

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This position provides services to monolingual Spanish\-speaking clients; therefore, fluent bilingual Spanish/English skills are required. English and Spanish skills are required to provide assistance to customers and staff with clerical interpretation and translation.

Accepting an assignment to perform work in a higher or lower class for a limited period is a requirement of all classifications.

• Provide customer assistance to the public in person, by mail, email and telephone. Receive and respond to general questions by providing information regarding violation plea options, citation, and collection processes, including payment options and obtaining license clearances; gather relevant information and coordinate with supervisor or lead worker for resolution of traffic cases; communicate basic case information to external law enforcement and collections agencies.
• Decide traffic and violation cases at the court window according to the violation’s bureau order; access driving records as allowed by law Enforcement Data System (LEDS) guidelines to reduce fine under the violations bureau order; assist public with payment options; verify documents including proof of insurance; inspect documents to confirm necessary corrective action complies with court guidelines.
• Maintain workflow of cases using the court case management program; enter new case files in the case management system; scan files/documents in records management system.
• Open, distribute and process mail; review letters from the public addressed to the Justice of the Peace and create draft response letters for review and approval.
• Cashier, process and track fees, payments, and bail collected for traffic, violation fines or filing fees; set up payment plan contracts; balance transactions, receipts, and cash drawer.
• Act as witness to wedding ceremonies.
• Perform other duties as assigned.

Requirements for the Position

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EXPERIENCE AND TRAINING

• High school diploma or equivalent; AND
• One year of general office experience; OR

Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

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SPECIAL REQUIREMENTS

• This position provides services to monolingual Spanish\-speaking clients; therefore, fluent bilingual Spanish/English skills are required. An additional 5% will be added to the hourly wage as compensation for this skill. Finalist will be required to pass a
verbal Standardized Spanish/English Fluency Assessment as part of the hiring process.
• Must pass a criminal history background investigation, which includes fingerprinting; however, conviction of a crime may not necessarily disqualify an individual for this classification.
• Must be able to obtain Law Enforcement Data System certification within 6 months of hire.
• This position is represented by a union.
• This is a full\-time position, which is eligible for overtime.
• Typical Work Schedule: Monday through Friday, 8:00 am \- 5:00 pm, with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of modern office practices, procedures and techniques; arithmetic and general record keeping/bookkeeping practices; modern office equipment and machinery and their intended use; a variety of computer systems and software; and basic knowledge of English composition, spelling and grammar.

Skill and ability to type at an acceptable rate of speed; access and use various computer systems and software; accurately and effectively perform the various assigned tasks and duties following general procedure and program policies; meet and assist clients, staff, and the general public in a courteous, professional manner; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; and provide backup to other positions as needed.

PHYSICAL REQUIREMENTS

Sits; moves about the work area; operates a keyboard; speaks clearly and audibly; reads a 12\-pt. font; hears a normal speech level; works in areas that may have occasional exposure to dust and/or office chemicals such as toner for copiers or fax machines; may be exposed to formaldehyde from records.

PUBLIC SERVICE LOAN FORGIVENESS

Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full\-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP

Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I\-9 form confirming authorization to work in the United States. Marion County is an E\-Verify employer and will use E\-Verify to confirm that hires are authorized to work in the United States.

VETERANS’ PREFERENCE

Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408\.225, 408\.230, and 408\.235 and OAR 105\-040\-0010 and 105\-040\-0015\. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE

• One of the following:

+ MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215\); OR

+ Letter from the US Department of Veterans Affairs indicating receipt of a non\-service connected pension; OR

+ Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:

+ A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR

+ Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military\-service\-records/

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.

Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e\-mail Human Resources if you wish to request an accommodation.