Job Overview
Damian Lillard Toyota is a brand\-new concept in the automotive industry. We focus on “Community First” giving our employees and our customers the best possible experience and using our position in the community to improve the lives of those around us.
Come join the most amazing Toyota campus on the planet!
Join our dynamic team as an Online Shopping Assistant, where your enthusiasm and customer\-focused mindset will drive exceptional shopping experiences! In this role, you will assist customers in navigating our online platform, ensuring their shopping journey is seamless, enjoyable, and efficient. Your proactive approach will help customers find the perfect products, answer their questions with confidence, and promote our latest offerings. This paid position offers a fantastic opportunity to develop retail and customer service skills while working in a fast\-paced, supportive environment.
Responsibilities
- Guide customers through product selections by providing detailed product demos and recommendations tailored to their needs
- Assist shoppers with placing orders online, ensuring accurate data entry and smooth transaction processing
- Manage product displays and merchandising online to attract attention and boost sales opportunities
- Stock virtual shelves by updating product information, images, and availability status regularly
- Upsell complementary products or add\-on items to enhance customer satisfaction and increase sales volume
- Handle customer inquiries via phone or chat with professionalism, demonstrating excellent phone etiquette and communication skills
- Support cashiering functions by processing payments accurately and handling cash or digital transactions with care
- Maintain a clean, organized digital storefront that aligns with retail standards for presentation and accessibility
- Prior experience in retail sales or grocery store environments is highly desirable
- Familiarity with POS (Point of Sale) systems and cash handling procedures
- Supervising experience or leadership roles in retail settings is a plus
- Bilingual abilities are preferred to serve a diverse customer base effectively
- Strong communication skills with an emphasis on friendly, clear interaction over the phone or online
- Basic math skills for transaction processing and inventory management
- Knowledge of merchandising, stocking techniques, and retail math principles
- Experience in product demos, upselling strategies, and customer service excellence is advantageous
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Qualifications
Embark on a rewarding journey where your energy fuels positive shopping experiences! We’re committed to supporting your growth as you help customers discover the best products while honing essential retail skills. Join us today to be part of a vibrant team dedicated to service excellence!
Pay: $50,000\.00 \- $100,000\.00 per year
Benefits:
Work Location: In person