Position Summary:
The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and effective coordination of care and utilization review processes. Responsible for assisting in the discharge planning and utilization review process for all patients. Responsible for accurately entering patient data and documentation into records systems while interacting with doctors, nurses, insurance agencies, and patients to bring all aspects of a patient’s care together and to match identified patient needs to the professionals who can meet them. This includes coordinating all discharge planning requests with Case Management, verifying insurances and obtaining authorizations as necessary, working with internal staff to determine preparedness for outside appointments and discharge.
Pay: Rate of pay is based on years of experience and qualifications.
Minimum Qualifications:
- Minimum two years’ experience in rehabilitation or closely related field.
- 2\-3 years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting required.
- Data entry and experience in pre\-authorization.
- Experience coordinating benefits and reviewing alternatives with patients and families.
- Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly preferred.
- Excellent verbal and written communication skills.
- Strong organizational, time management and prioritization skills.
- Strong analytical and critical thinking skills
- Detail\-oriented, able to meet strict time frames
- A supportive and collaborative work environment
- Opportunities to progress in function, skill, and pay
- A competitive wage scale
- A comprehensive health and wellness package including medical, dental, and prescription drug coverage
Desired Qualifications:
Knowledge, Skills and Ability Requirements:
Join our team and you will experience a total rewards package to support your health, life, career and retirement including:
We offer a benefits package that will best suit your family’s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans.
Indianapolis Rehabilitation Hospital is an EEO employer – M/F/Vets/Disabled