Administrative Assistant

Overview

We are a dedicated counseling practice committed to providing compassionate, professional mental health services to individuals, couples, and families.We are seeking a detail\-oriented, reliable, and friendly Administrative Assistant to join our team and help ensure the smooth day\-to\-day operations of our office. This position is Monday\-Thursday 8:00am\-7:30pm.

Responsibilities

• Greeting clients and creating a welcoming environment.
• Answering and directing phone calls, emails, and inquiries with professionalism and empathy.
• Scheduling, rescheduling, and confirming client appointments.
• Managing clinician calendars and assisting with appointment coordination.
• Processing intake paperwork and maintaining accurate client records.
• Handling billing, payments, and insurance verifications.
• Maintaining confidentiality in accordance with HIPAA and practice policies.
• Supporting office management tasks such as supplies, filing, and organization.
• Assisting with special projects or administrative needs as assigned.

Qualifications

• Proven experience in an administrative role or similar position is preferred.
• Strong proficiency with scheduling systems, EMR/EHR software, and Microsoft Office/Google Workspace.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong typing skills with attention to detail for accurate data entry and proofreading.
• Experience in customer service or support roles is essential for this position.
• Familiarity with clerical duties such as filing, calendar management, and front desk responsibilities is preferred.
• Previous experience as a medical receptionist is desirable but not required.
• Demonstrated time management abilities to prioritize tasks effectively in a busy environment.
• Ability to handle sensitive information with discretion.
• A minimum of a high school diploma required.

Job Type: Full\-time

Pay: $15\.00 \- $20\.00 per hour

Application Question(s):

• Do you have at least 1 year of office experience?

Work Location: In person