Property Manager and Assisant Property Manager / Leasing Public Housing

Job Overview

Join our BSG team as a Property Manager and Assistant Property Manager / Leasing professional, where you will play a vital role in overseeing property operations, leasing activities, and tenant relations. This energetic position offers an exciting opportunity to manage multifaceted responsibilities, ensuring smooth property management processes while delivering exceptional customer service. You will be responsible for maintaining compliance with Fair Housing regulations, coordinating property maintenance, and fostering positive relationships with tenants and vendors alike. This role is ideal for motivated individuals eager to grow their career in real estate administration and property management.

Property Manager Job summary: Oversee on\-site property operations, resident service, leasing workflow, rent collection, work\-order coordination, inspections, and local compliance for an assigned Public Housing property or cluster.

Why this role matters : BSG expects a management agent to maintain resident records, support lease enforcement, collect rent and utility charges, manage work orders, prepare for inspections, and keep properties safe, decent, and sanitary.

Key responsibilities

· Manage office operations, resident communications, move\-ins, move\-outs, recertification tracking, and lease\-file completeness.

· Maintain resident data in property\-management systems, including leasing activity, certifications, work orders, rent, and fee collections.

· Track delinquency, issue notices, coordinate lease enforcement activity, and document resident interactions.

· Coordinate unit turnovers, housekeeping inspections, annual unit inspections, and resident service follow\-up.

· Partner with maintenance staff to prioritize emergency and routine work orders and keep common areas inspection\-ready.

· Prepare weekly and monthly site reports for leadership and HABC.

Minimum qualifications

· 3\+ years of property management experience; affordable housing or public housing preferred.

· Knowledge of leasing, resident relations, delinquency control, and basic compliance documentation.

· Experience with housing software, Yardi/OneSite/RealPage/Elite or similar preferred.

· Strong customer\-service mindset and written documentation skills.

Assistant Property Manager / Leasing Specialist

Suggested Indeed headline: Assistant Property Manager / Leasing Specialist \| Affordable / Public Housing \| Baltimore, MD

Job summary: Support leasing, applicant processing, resident communications, collections follow\-up, file assembly, and office administration for assigned Public Housing properties.

Why this role matters : BSG emphasizes leasing activity, rent collection, resident relations, turnover support, and strong customer service. This role supports the property manager in keeping the front end of operations moving.

Key responsibilities

· Process applications, schedule showings, support move\-ins and move\-outs, and prepare leasing packets.

· Maintain applicant and resident records, track missing documents, and support recertification follow\-up.

· Assist with rent collection calls, notices, ledger questions, and payment\-plan documentation.

· Answer resident inquiries, route service requests, and maintain front\-office professionalism.

· Prepare reports, scan and upload files, and support inspections and office audits.

· Coordinate with maintenance and management to accelerate unit turnaround and occupancy.

Minimum qualifications

· 2\+ years of leasing, assistant property management, or affordable housing administrative experience.

· Strong customer service, organization, and follow\-through.

· Comfort with resident\-facing office work, file management, and collections support.

· Bilingual English/Spanish is a plus.

Additional Duties

• Manage daily property operations, including leasing, rent collection, and tenant communications to ensure high occupancy rates and tenant satisfaction
• Conduct property tours, lease negotiations, and upselling of available units to prospective tenants
• Oversee lease administration, including preparing contracts, renewals, and ensuring compliance with legal requirements such as Landlord\-tenant law and Section 8 regulations
• Coordinate property maintenance requests and facilities management using tools like Yardi or OneSite to track work orders and ensure timely resolution
• Maintain accurate data entry and filing of tenant records, legal documents, and financial transactions in property management systems such as Yardi or CMMS software
• Enforce Fair Housing regulations and resolve conflicts effectively through strong conflict management skills
• Assist with legal administrative tasks related to lease agreements, contracts, and compliance documentation

Skills

• Proven experience in property management or real estate administrative roles with knowledge of LIHTC (Low\-Income Housing Tax Credit) programs and Section 8 housing policies
• Strong understanding of Landlord\-tenant law, Fair Housing regulations, and legal administrative procedures
• Proficiency with property management software such as Yardi, OneSite, or similar platforms for data entry, leasing management, and facilities oversight
• Excellent customer service skills with professional phone etiquette and the ability to build lasting tenant relationships
• Effective negotiation skills for lease agreements and contract discussions
• Ability to handle conflict resolution tactfully while maintaining professionalism under pressure
• Experience in property maintenance coordination, facilities management, and basic office administrative tasks such as filing and data entry
• Knowledge of sales techniques and upselling strategies to maximize leasing opportunities
• Familiarity with CMMS (Computerized Maintenance Management System) tools for tracking maintenance requests

Join us in creating vibrant communities by managing properties efficiently while providing outstanding service! This paid position offers a rewarding environment where your organizational skills, legal knowledge, and passion for real estate will truly shine.

Pay: $50,000\.00 \- $82,000\.00 per year

Work Location: In person