Searching for an Opportunistic Executive Assistant / Office Manager

We are a well\-funded, late\-stage medical device startup with our sights set on saving lives. We have FDA\-cleared, non\-invasive hardware sensors that acquire patients’ vital signs anytime, anywhere. We have some great products and some great ideas, validated by the US Military, SOCOM, NATO, The Cleveland Clinic, and many others. Our device saved its first life last year and we’re now up to seven. I’d love to go into more details here, so we can find the best possible candidate, but we have confidentiality issues to contend with. That will have to wait until we sign an NDA and have a cup of coffee.

We’re looking for an Executive Assistant that will grow into the role of Office and Operations Manager, owning the execution of the moving parts of our organization: client roll\-outs, client support, product fulfillments, etc. You could also move into sales, engineering, manufacturing, field support, or quality if that’s what you want.

You should be intelligent, creative, adaptable, and be able to juggle lots of tasks at once. We’re looking for someone whose friends comment that they never forget or lose track of anything, someone who learns things quickly and retains that knowledge. A great attitude goes a long way! You must also be a problem\-solver. You must be ambitious, self\-motivated, and equally able to work independently or in groups. You must also be an effective communicator and able to learn from and work with clients.

The ideal candidate would have knowledge and experience in technology and working with the DoD or the federal government. A bonus would be someone who comes in with thoughts and ideas about project management and customer support processes.

What we’re really looking for is someone smart, ambitious, and who can keep track of lots of things at once. You must also be able to learn quickly and apply what you’ve learned; you also need to be able to concentrate on both the forest and the individual trees at different times. Ultimately, we’re looking for aptitude and not experience. We need someone to roll\-up their sleeves, but this is the kind of role that will most likely morph into a leadership role in the next few years. There may be some travel as new clients are onboarded, but the expectation is minimal.

To start, this role will assist our CEO in streamlining emails, calls, correspondence, and calendaring so he can focus on growing the business. This role will then start to pick up other tasks as this person learns the business, our products, the company, and its employees. Since we are a startup, everyone has diverse roles and no two days are ever the same. If you like to punch the clock and do the same things every day, this role is probably not for you. We have lots of great resources on staff to learn from. Our company culture is having fun while working hard to save lives.

Confidence is good. I want someone who is confident in their abilities and doesn’t let things get in the way of the positive things they can contribute. These qualities usually lean towards a positive\-leadership style. We believe very strongly is surrounding ourselves with the best and brightest, so should you.

Hopefully, you know who you are and are already planning to respond to this based upon what you’ve read so far. If so – please respond to this posting with your resume so we can get you in the door and on a very promising path.

Responsibilities

1\. Executive Assistance:

• Facilitate the CEO daily, weekly, and recurring tasks as they come up.

2\. Office Management:

• Organize and run internal process activities.
• Organize conferences and events.
• Organize travel and meetings.
• Other needs as they come up.

3\. Client Management:

• Organize and facilitate customer onboarding and project activities and support / troubleshooting.
• Work closely with the leadership team to facilitate and monitor client goals.

Requirements and Qualifications

• Project management work helpful.
• Strong organization skills with a keen memory.
• Self\-motivation to get things done without being told
• You must be able to be productive working from home
• Exceptional communication and interpersonal skills, with the ability to build strong customer relationships.
• Time management skills
• Problem\-solving skills, with a focus on achieving business objectives.
• Excellent attention to details is required.
• Office 365 skills
• Claude or another AI\-based LLM experience is a plus.

\\ No offshore resources or hiring agents need respond. You would predominantly work remotely with few trips per year. The primary location is San Diego, CA. Other considerations may be given to individuals located in Texas, Georgia, Idaho, Pennsylvania, Maryland, Delaware, Virginia, or California.

Job Type: Full\-time

Pay: $45,000\.00 \- $70,000\.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Why are you interested in this job?

Work Location: Remote