Receptionist/Administrative Assistant

Job Overview

We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! This role is essential in creating a welcoming environment for families while efficiently managing administrative tasks that keep our office running smoothly. The ideal candidate will be empathetic, detail\-oriented, and possess excellent communication skills. You will serve as the first point of contact, handling multi\-line phone systems, greeting guests, and supporting various office management functions. This paid position offers an exciting opportunity to develop your administrative expertise in a fast\-paced, professional setting.

Responsibilities

• Greet families warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi\-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills.
• Maintain organized filing systems, including digital records using Google Workspace and Microsoft Office tools.
• Handle data entry, proofread documents, and perform clerical duties such as photocopying, scanning, and mailing.
• Support office management tasks including calendar management, appointment scheduling, and intake/outtake of personal effects.
• Assist with customer service inquiries via phone or email, providing accurate information and support.
• Coordinate office supplies inventory and ensure the workspace remains tidy and efficient.

Skills

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Proficiency in TXEVER (Texas Electronic Death Certificate)
• Excellent computer literacy with the ability to quickly adapt to new software or tools.
• Strong typing skills with attention to detail for proofreading and data entry tasks.
• Bilingual abilities are highly desirable to better serve diverse clients and staff.
• Experience with front desk operations, including managing multi\-line phone systems and visitor check\-ins.
• Knowledge of funeral procedures is a plus; familiarity with office management software such as NetSuite is beneficial.
• Exceptional time management skills to prioritize tasks effectively in a busy environment. Join us to be part of a vibrant team dedicated to delivering outstanding support while advancing your administrative career.
• Comfortability working around grieving families.
• Sensitivity when handling cremated remains.

Pay: From $15\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person