DevOps & AI Automation Engineer

### Job summary

We are seeking a technically versatile DevOps \& AI Automation Engineer (Bitrix24 Specialist) to join a growing UK\- based client organisation. This is a dual\-function role requiring strong system administration and infrastructure management capabilities alongside the ability to design, build, and deploy intelligent AI agents, chatbots, and automati

Min Qualification: Degree Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time \- 9 to 5 Applicant Location: Remote (Work From Home), Nigeria

### Job descriptions \& requirements

Responsibilities:System Administration \& DevOps:

• Manage, maintain, and monitor cloud and on\-premises infrastructure (Linux/Windows servers, VMs, containers)
• Administer and optimise CI/CD pipelines and deployment workflows
• Implement and maintain security protocols, access controls, and compliance standards
• Monitor system performance, availability, and capacity, proactively resolving issues
• Manage DNS, networking, firewalls, VPNs, and cloud services (AWS, Azure, or GCP)
• Maintain disaster recovery plans, backup procedures, and business continuity protocols

Bitrix24 Administration \& Development:

• Administer and configure the organisation's Bitrix24 environment (CRM, tasks, workflows, communication tools)
• Build and maintain Bitrix24 automation rules, business processes, and workflow triggers
• Develop and deploy Bitrix24 chatbots and virtual assistants using the Bitrix24 REST API and Open Channels
• Integrate Bitrix24 with third\-party applications via REST API, webhooks, and middleware tools
• Create and maintain user roles, permissions, and onboarding configurations within Bitrix24
• Troubleshoot Bitrix24 platform issues and liaise with Bitrix24 support where required AI Agent \& Bot Development
• Design, build, and deploy AI\-powered chatbots and virtual agents for the company website and customer\-facing channels
• Develop internal AI automation bots to handle repetitive tasks, data entry, notifications, and escalations
• Integrate large language model (LLM) APIs (e.g. Anthropic Claude, OpenAI GPT) into existing workflows and platforms
• Build and maintain agent orchestration logic, prompt engineering pipelines, and tool\-use integrations
• Implement retrieval\-augmented generation (RAG) where appropriate, including embedding models and vector databases
• Monitor AI agent performance, iterate on prompts and logic, and maintain comprehensive logging

Automation \& Scripting:

• Write and maintain automation scripts in Python and/or Bash to streamline operational and business processes
• Build internal tools and integrations connecting various systems via APIs and webhooks
• Identify manual, repetitive workflows across the organisation and propose and implement automated alternatives

What You'll Be Doing?

• Keeping the organisation's infrastructure secure, stable, and scalable — servers, cloud, networks, the lot
• Owning the Bitrix24 environment: CRM configuration, workflow automation, user management, and integrations
• Building AI bots and virtual agents for the website, customer support, and internal processes
• Integrating LLMs (like Claude or GPT) into real business workflows that actually save people time
• Developing Bitrix24 chatbots using the REST API and Open Channels
• Writing clean automation scripts and building internal tools that make everyone's lives easier
• Proactively spotting manual processes that can be automated — and then automating them

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience
• Minimum 2 years of experience in a DevOps, systems administration, or infrastructure engineering role
• Demonstrated hands\-on experience with Bitrix24 or similar system, including CRM administration, workflow automation, and bot development
• Solid scripting ability in Python and/or Bash; comfortable building and debugging automation scripts
• Working knowledge of LLM APIs (Anthropic, OpenAI, or equivalent) and AI agent frameworks
• Experience deploying and maintaining containerised applications (Docker, Kubernetes or similar)
• Familiarity with cloud platforms: AWS, Azure, or GCP
• Proficiency with version control systems (Git) and CI/CD tooling (GitHub Actions, Jenkins, or similar)
• Strong understanding of REST APIs, webhooks, and integration patterns
• Excellent problem\-solving skills and ability to work independently in a remote setting
• Effective written and verbal communication in English

Technical Skills (Essential):

• Python and/or Bash scripting
• CRM/Workflow platform — Bitrix24 or equivalent (full training provided where needed)
• Working exposure to LLM APIs (Claude, GPT, or equivalent)
• Docker
• Cloud platform — AWS, Azure, or GCP
• CI/CD tooling — GitHub Actions, Jenkins, or similar
• Git version control
• Monitoring \& logging — Grafana, Datadog, CloudWatch, or similar
• REST APIs and webhooks

Desirable / Bonus Skills:

• Experience with agent frameworks such as LangChain, CrewAI, AutoGen, or similar
• Knowledge of RAG pipelines, vector databases (Pinecone, Weaviate, ChromaDB), and embedding models
• Familiarity with chatbot builder platforms (Tidio, Intercom, Voiceflow, or equivalent)
• Experience with no\-code/low\-code integration tools (Zapier, Make/Integromat, n8n)
• Previous experience in a client\-facing or managed services environment
• Bitrix24 Partner certification or completion of official Bitrix24 developer training