Health Technician Program Coordinator (Ophthalmology)

Summary

• -----------

The Surgical Care Service is seeking a full\-time Health Technician Program Coordinator (Ophthalmology) for the VA Medical Center in Charleston South Carolina. Ophthalmology Technicians in the Veterans Health Administration (VHA) support Ophthalmologists in diagnosis, treatment, prevention, follow\-up care and patient counselling.

Learn more about this agency

This job is open to

• -----------------------

### The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

### Federal employees \- Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

### Federal employees \- Excepted service

Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.

### Clarification from the agency

All US Citizens (T38 or T5 Direct Hire Authority only) NOTE: The 2\-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

Duties

• ----------

Major duties include, but are not limited to:

• The Program Coordinator serves as the second\-level supervisor for the Eye Section's ophthalmic health technician workforce, providing direct supervision to three (3\) supervisory Health Technicians (Ophthalmology) who manage approximately 31 ophthalmic health technicians distributed across the main medical center and Community Based Outpatient Clinics (CBOCs) throughout South Carolina and southeastern Georgia.
• Full responsibility for managing the day\-to\-day activities of the Eye Section across all locations and supervises all phases of the facility ophthalmology specialty program. These duties include but are not limited to second\-level supervision and personnel management; operational management and program coordination; provider\-technician liaison; clinical protocol development and standardization; quality improvement activities; competency assessment and clinical training; equipment management; patient care coordination; and participation in approved research projects as applicable.
• Responsible for the overall technical and administrative oversight of operations within the Ophthalmology program area to include coordination with multidisciplinary team members, as well as liaison with other sections that support ophthalmology care, such as Nursing Service, Telephone Care, Sterile Processing Service, Pharmacy, Infection Control, Surgery Service Administrative Staff, and facility leadership.
• Participates as an instructor in clinical training and provides preceptorship and mentorship of personnel;
• Evaluates new products and equipment and makes recommendations concerning developments which would improve operations
• Manages ophthalmic equipment inventory, preventive maintenance schedules, and equipment replacement planning across all ophthalmology locations

Work Schedule: 8:00am\-4:30pm, Monday\-Friday \*Subject to change based on agency needs.

Telework: Available

Virtual: This is not a virtual position.

Functional Statement \#: FS 60936

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

PCS Appraised Value Offer (AVO): Not authorized

Financial Disclosure Report: Not required

Requirements

• ----------------

### Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959\.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre\-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

### Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.Basic Requirements:

* United States Citizenship: Non\-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

* Certification. All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry\-level certification examination for a Health Technician (Ophthalmology).

* English Language Proficiency. Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).

Experience and Education

* (1\) Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician.\-OR\-

* (2\) Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.\-OR\-

* (3\) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below:

• (a) Six months of experience in the health care field; and one year above high school. \-OR\-
• (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces. \-OR\-
• (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.

Grade Determinations:

* GS\-11 Grade Requirement: One year of experience equivalent to the GS\-10 grade level.

\-AND\-

* In addition to the experience above, the candidate must demonstrate all of the following KSAs.

• 1\. Ability to work with a team to provide technical guidance, plan, organize, and coordinate activities of a Health Technician (Ophthalmology) in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work, etc.
• 2\. Ability to communicate effectively in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
• 3\. Ability to assist in Health Technician (Ophthalmology) development, outcome management, and strategic planning.
• 4\. Ability to act as liaison between Health Technicians (Ophthalmology) to resolve informal employee complaints and concerns.

Loss of Credentials. A Health Technician (Ophthalmology) who fails to maintain the required certification must be removed from the occupation, which may also result in termination of employment.

Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.

Preferred Experience: Training experience, VA administrative experience, and VA lead or supervisor experience.

References: VA Handbook 5005/98, Part II, Appendix G52, Health Technician (Ophthalmology) Qualifications Standards

Physical Requirements: VA Directive and Handbook 5019, Employee Occupational Health Service

### Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite\-visitus\-forrecog.htm

### Additional information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health\-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

The VA \& its CBOC's are committed to hiring a diverse workforce from various backgrounds and individuals who demonstrate a diversity, equity and inclusion\-related mindset and behaviors. We are strongly seeking candidates who represent the full range of cultural and identity factors including but not limited to race, ethnicity, sex, sexual orientation/identity, gender identity and expression, age, language, abilities/disabilities, socioeconomic status, religion, spiritual practices, geographic region, and other characteristics.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

========

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full\-time, part\-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

• -----------------------------

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre\-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career\-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

• ----------------------

To apply for this position, you must provide a complete Application Package which includes:

• Resume

VA Form 10\-2850c Application for Associated Health Occupations can be found at: About VA Form 10\-2850C \| Veterans Affairs.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF\-50's (current/former Federal employees), etc.

• DD\-214/ Statement of Service
• Disability Letter (VA)
• Professional Certification
• Resume

### If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

• ----------------

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/24/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12918989\.

• To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
• Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

### Agency contact information

Rosemay McIntosh

Phone

404\-719\-2985

Email

Rosemay.McIntosh@va.gov

Address

Ralph H Johnson Department of Veterans Affairs Medical Center

109 Bee Street

Charleston, SC 29401

US### Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the

USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community\-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA\-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full\- and part\-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home\-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Overview

• ------------

Accepting applications

Open \& closing dates

04/13/2026 to 04/24/2026

Salary

$74,678 \- $97,087 per year

Pay scale \& grade

GS 11

Location

1 vacancy in the following location:

Charleston, SC

1 vacancy

Remote job

No

Telework eligible

No

Travel Required

25% or less \- You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Full\-time

Service

Competitive

Promotion potential

11

Job family (Series)

• 0640 Health Aid And Technician

Supervisory status

Yes

Security clearance

Not Required

Drug test

Yes

Position sensitivity and risk

Noncritical\-Sensitive (NCS)/Moderate Risk

Trust determination process

• Credentialing
• Suitability/Fitness

Financial disclosure

No

Bargaining unit status

No

Announcement number

CBTB\-12918989\-26\-RM

Control number

863952300