Volunteer Coordinator Homeland Security - Health & Social Services Division

Salary

$46,476\.00 \- $58,094\.00 Annually

LocationChattanooga, TN

Job Type

FULL TIME

Job Number

04/13/2026 \- 1620

Division

HEALTH \& SOCIAL SERVICES DIVISION

Department

Homeland Security

Opening Date

04/13/2026

Closing Date

4/19/2026 11:59 PM Eastern

Description

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THIS IS A DEPARTMENTAL POSTING ONLY. ONLY CURRENT EMPLOYEES OF THE HAMILTON COUNTY HEALTH DEPARTMENT WILL BE CONSIDERED. The Hamilton County Health \& Social Services Division has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health \& Social Services Division employees are responsible for ensuring their contact information is current and they are accessible should a public health emergency arise. The Hamilton County Health \& Social Services Division maintains a call down system to store contact information and mobilize staff in the event of an emergency. During a public health emergency, all staff are required to respond should a call to mobilize be made. During a public health emergency, work hours for any and all Hamilton County Health \& Social Services Division employees are subject to modification to meet the needs of the community.

Under general supervision, performs a variety of services associated with the recruitment, screening, training, evaluation, organization and establishment of a volunteer program to augment existing health department staff. Also responsible for developing relationships with both internal and external partners including other county departments, community leaders, residents, and stakeholders to implement community capacity building strategies in accordance with the grant scope of work and departmental goals and objectives.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Tasks

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Identifies and solicits volunteer involvement of individuals and/or groups; attends meetings, sessions, seminars, and other gatherings to explain both the Public Health Emergency Preparedness Program and the Volunteer Program; responds to questions and inquiries regarding duties, responsibilities and expectations of volunteers; develops and presents program materials; accepts, reviews screens, and assigns volunteers; issues identification; provides ongoing communication and support; conducts required certification and background processes;maintains call\-down procedures and volunteer information; and may manage the staging area during an event. Maintains and manages volunteer records, databases, and communication systems to ensure accuracy and readiness for activation in support of the Public Health Emergency Preparedness Program

Analyzes, reviews and evaluates program operations; recommends and implements improvements; develops and presents reports outlining activities of the program; represents the program in public arenas and in departmental meetings; identifies staffing, equipment, and supply needs.

Provides and coordinates training for volunteers and health department staff in support of Public Health Emergency Preparedness Program activities; assigns and tracks required trainings to ensure compliance; and maintains accurate training records. Works cooperatively with the Tennessee Department of Health and regional partners to develop and maintain program plans, policies, and procedures; coordinates required reporting and documentation for both volunteer and Public Health Emergency Preparedness Program activities

Assists in the development and maintenance of public health emergency response plans; supports operational readiness of volunteer and staff resources within these plans.

Develops, maintains, and tests plans for the Medical Reserve Corps volunteer program. Coordinates volunteer and staff participation in drills, exercises, and real\-world responses; and supports exercise execution including staffing and operational activities.

Supports Public Health Emergency Preparedness Program outreach, community engagement, and large\-scale events; develops and maintains relationships with community partners and stakeholders.

Assists in coordinating and managing program supplies, equipment, and materials, including volunteer resources and Public Health Emergency Preparedness Program training assets; supports inventory tracking and readiness for deployment.

Coordinates administrative and logistical support for training programs and operational activities, including scheduling, communications, and related program needs. Acts as a liaison with internal and external partners to support Public Health Emergency Preparedness Program operations, including technical, communications, and specialized coordination as needed.

Participates in the development and execution of emergency response drills. Identifies, develops and/or provides trainings for health department staff and the community regarding public health emergency preparedness.

Assists in the development and implementation of new projects, programs and departmental strategies. May be assigned to lead projects during special events.

May work a varied, non\-traditional schedule that includes evenings, weekends and/or holidays.

Performs other duties as assigned.

Knowledge, Skills, Abilities, and Other Characteristics

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Knowledge of applicable State of Tennessee statutes, rules, administrative orders, operational policies and procedures and Federal rules and requirements.

Knowledge of Hamilton County policies and procedures.

Knowledge of community services and resources.

Knowledge of the principles of record keeping, file, record and database management.

Skill in developing, presenting and providing comprehensive informational materials designed to solicit, inform and provide volunteers.

Skill in public speaking and making scheduled and unscheduled oral and written presentations.

Skill in reading, understanding, interpreting and applying a variety of complex, often conflicting policies, procedures, rules and regulations.

Skill in compiling, providing and presenting educational materials for the professional or adult learner.

Skill in establishing and maintaining effective working relations with volunteers, staff, doctors, nurses, medical professionals, civic groups, law enforcement representatives, emergency medical services professionals, the news media, corporate executive, general public and others as necessary.

Skill in operating a personal computer utilizing a variety of software applications.

Skill effectively communicating in both oral and written form.

Skill in working independently upon defined goals and objectives.

Ability to maintain confidentiality of information.

Minimum Qualifications

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A Bachelor’s Degree in a health services field, Human Services Management, or Human Resource Management and two (2\) years of direct work experience involving public health, emergency management, emergency response, health care, volunteer or organizational management, or a closely related field. OR

A high school diploma or the equivalent and six (6\) years of direct work experience involving public health, emergency management, emergency response, health care, volunteer or organizational management, or a closely related field. ADDITIONAL REQUIREMENTS:

Prior to operating a County\-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.

This position is deemed essential/situational during inclement weather situations and must report to or remain at work, even when administrative closings are announced, as determined by the Department Head. PREFERRED QUALIFICATIONS:

Experience or education in volunteer coordination, emergency management and/or Public Health preferred. PHYSICAL REQUIREMENTS:

Work involves the potential for long periods of sitting, standing and waiting. Work involves attending meetings, participation in emergency drills and exercises and other activities at various hours of the day, in the evening and/or on weekends and holidays. Potential for exposure to inclement weather during emergency situations or exercises/drills exists. Lifting and carrying of equipment and supplies up to 50 lbs., particularly during emergencies and exercises/drills, or when accessing inventory. Periodic climbing of ladders when accessing inventory and supplies. Driver’s license required. ADDITIONAL INFORMATION:

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.

All positions within Hamilton County Government are considered work in\-person and require regular and punctual attendance.

All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice. AN EQUAL OPPORTUNITY EMPLOYER

Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) \& Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.

https://www.hamiltontn.gov/Department\_EqualEmploymentOpportunityOffice.aspx

Hamilton County GovernmentMeeting the needs of the people where they live, work, and play!

Hamilton County, Tennessee offers a lower cost of living, ease of getting around, a lively arts tradition, and abundant outdoor recreational opportunities.

Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…

On\-Site Employee Health Clinic

• No copay to utilize clinic services.
• Clinic services include routine office visits, sick visits, labs, flu shots, and more
• TextCare \- Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.

*(Employee access to the clinic is available from day one. A covered spouse or dependent has access as soon as their health plan coverage is effective. Children age 3 and up who are covered by the County’s insurance are eligible to be seen.) Telehealth \- Two\-way, real\-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.

• One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
• Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
• Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.

On\-Site Employee Pharmacy

• Low\-cost prescriptions available to those covered under the County health plan.
• Over the counter items offered at cost.
• RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
• On\-site Pharmacist available to answer questions and provide information.

Hamilton County Government offers competitive insurance coverage to fulltime employees.

Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).

• The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
• The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.

Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.

• The Cigna High Dental Plan covers orthodontia for children up to age 18\. A national network of dental providers is available to choose from and this plan offers out of network coverage.
• The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
• The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.

Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.

Additional voluntary benefits fulltime employees have access to enroll in are as follows:

\-Individual Short\-Term Disability (STD) \-Voluntary Long\-Term Disability (LTD)

\-Flexible Spending Account–Health Care \-Flexible Spending Account–Dept. Care

\-Flexible Spending Account–Transportation \-Accident Insurance

\-Critical Illness Insurance \-Hospital Indemnity Insurance

Hamilton County Government Retirement for Fulltime Employees:

Pension – Legacy Plan (hired prior to 10/1/2015\), in which the employer contributes 14\.70%.

Pension – Hybrid Plan (hired on or after 10/1/2015\), in which the employee contributes 5% and the employer contributes 4%.

401K – Employer contributes 5% and the employee can contribute the amount of their choice.

457b – Employees have the option to contribute to this plan if they choose.

Pre\-Retirement Seminar:

Hamilton County Human Resources provides a pre\-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:

• Health insurance assistance, Medicare info and counseling.
• Internal steps to take when an employee is ready to retire.
• Estate Planning
• Personal Financial Planning
• TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
• Deferred Compensation/457 Plan – Nationwide
• Social Security Benefits

Parental Leave:

Hamilton County provides eight (8\) weeks of paid maternity leave and two (2\) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.

Paid Time Off:

Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.

• Years 1 – 5: an employee will accrue 5\.85 hours of leave, per pay period.
• Years 5 – 10: an employee will accrue 6\.77 hours of leave, per pay period.
• Years 11–15: an employee will accrue 8\.31hours of leave, per pay period.
• Year 15 and each year thereafter, an employee will accrue 8\.93 hours of leave, per pay period.

At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013\).

Paid Holidays:

Hamilton County Government provides thirteen (13\) paid holidays to fulltime employees.

New Year’s Day Independence Day

M.L. King’s Birthday Labor Day

President’s Day Veteran’s Day

Good Friday Thanksgiving (2 days)

Memorial Day Christmas (2 days)

Juneteenth

Wellness Facility:

Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14\+) covered under the County's health plan. The fitness center offers cardio and strength\-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)

Employer

Hamilton County

Address

401 W MLK Blvd

Chattanooga, Tennessee, 37402

Phone

423\-209\-6120

Website

http://www.hamiltontn.gov