About Us
Veterans Global Consulting is a fast\-growing, mission\-driven firm dedicated to assisting veterans through the VA disability claims process. We operate with integrity, structure, and professionalism. We are seeking a highly organized, proactive Personal Assistant to directly support the Director of Operations and assist with daily administrative and operational workflows.
This is a high\-trust, high\-responsibility role for someone who thrives in structured systems and fast\-paced environments.
Position Overview
This is a full\-time remote position with variable hours based on business demand. Some evenings and occasional weekends may be required.
The ideal candidate is proactive, detail\-oriented, systems\-minded, and comfortable managing multiple operational platforms at once. You must be professional, dependable, and capable of handling confidential client information with discretion and accuracy.
Key Responsibilities➤ Calendar \& Scheduling
- Manage complex calendar coordination
- Confirm client and provider appointments
- Send reminders and track reschedules
- Monitor deadlines and time\-sensitive tasks
- Handle incoming calls using multi\-line phone systems with excellent phone etiquette
- Draft professional emails and client communications
- Monitor Slack channels and flag urgent matters
- Assist with internal leadership communications
- Ensure follow\-ups are completed timely and accurately
- Perform Quality Assurance reviews on documents prior to submission to ensure accuracy, completeness, and formatting standards are met
- Verify client information, dates, documentation consistency, and proper file organization
- Identify discrepancies or missing information and escalate appropriately
- Prepare, proofread, and transcribe documents, reports, emails, and correspondence with accuracy and clarity
- Create, manage, and maintain organized Google Sheets to track tasks, deadlines, client follow\-ups, and operational workflows
- Develop structured tracking systems that improve accountability and efficiency
- Utilize formulas, dropdown menus, conditional formatting, and basic automation within Google Sheets
- Maintain real\-time visibility on open items and report status updates as needed
- Assist with task management systems (ClickUp, Dubsado, or similar platforms)
- Maintain organized digital filing systems
- Track invoices, fax confirmations, documentation, and internal workflow items
- Support intake and preparation departments with coordination and follow\-up
- Hiring coordination
- SOP updates and documentation
- Research tasks
- Administrative support for operational initiatives
- Full\-time position
- Hours will vary based on operational needs
- Must be available during Eastern Standard Time business hours
- Some evening and weekend availability may be required
- Flexibility and responsiveness are essential
- 2\+ years experience as a Personal Assistant or Administrative Assistant
- Strong written and verbal communication skills
- Experience using multi\-line phone systems
- Strong proficiency in Google Workspace
- Demonstrated ability to create and manage structured Google Sheets
- High attention to detail
- Exceptional organizational skills
- Ability to handle confidential information professionally
- Reliable internet connection and dedicated home workspace
- Starting Pay: $19\.00 per hour
- Long\-term growth opportunity for strong performers
- Resume
- A 2–3 minute introduction video explaining why you are a strong fit
- An example of a professional email you’ve written
- Your time zone and availability
- Paid time off
➤ Communication \& Phone Support
➤ Quality Assurance (QA) \& Administrative Support
➤ Google Sheets \& Workflow Tracking
➤ Operations \& Systems Management
➤ Special Projects
⏰ Schedule Expectations
✅ Required Qualifications
Compensation
How to Apply
Please submit:
This role is ideal for someone who values structure, accountability, and growth while supporting a mission\-driven organization serving veterans.
Pay: $18\.00 \- $19\.00 per hour
Benefits:
Work Location: Remote