Job Description:
eCommerce Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
3M is seeking an eCommerce Specialist for our General Industrial Channel organization within 3M's Industrial Business Group (SIBG). The successful candidate will leverage an operational eCommerce, sales and/or customer\-facing background with retail partners to enhance our eCommerce partnerships with SIBG customers and accounts.
In this role, the candidate will execute brand\-level and product\-level eCommerce execution plans, which include product presence (new item setup, item \& content maintenance, rich content/video uploads), demand generation (on\-site merchandising, email, first\-in\-search, ratings \& reviews) programs and analytics to maximize execution of pre\-defined eCommerce plans set by divisions and account leadership. The candidate will have substantial input into future eCommerce plans by delivering metrics and recommendations that help define the go\-forward strategy.
As an eCommerce Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
- Working closely with General Industrial Channel eCommerce leadership to follow identified best practices and processes to improve presence on eCommerce websites. This includes executing and/or partnering with account resources on steps required to execute SKU count improvements, product page improvements and other requisite best practices to reach eCommerce site sales goals
- Reconciling duplicate or obsolete product listings to optimize the 3M catalog
- Working closely with the Key Account Leader, Global Marketing Center Content Factory, and business divisions to identify sources of new content and best practices and processes to manage data and assets for eCommerce programs with eCommerce sites.
- Working closely with eCommerce leader and eCommerce Key Account leadership to identify and execute demand generation programs on time, on budget and to expectations. Understand account system capabilities and limitations; propose changes or modifications to leadership to best achieve outcomes.
- Guide and coordinate the measurement of merchandising campaigns executed on eCommerce account websites.
- Provide Data\-driven insights to support merchandising, promotional planning and operational improvements.
- Monitor and report on Sell\-In and Sell\-Out sales data performance
- Conduct market share research for product categories and communicate marketplace (1P v. 3P) trends.
- Identify and correct Unit\-of\-Measure and price accuracy issues.
- Track and report Lost Buy Box Rates and ASP trends
- Perform Inventory Optimization tasks, including:
- Monitor and report on eCommerce progress to General Industrial Channel management and business unit management.
- Engage and educate teams in best practices in eCommerce, sourced from:
- Drive understanding of eCommerce impact amongst SIBG marketers, sales managers and management through best practice sharing, reports/dashboards and presentations.
- Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution
- Three (3\) years of online/site\-merchandising, digital marketing, digital account sales support, marketplace management/merchandising in a private, public, government or military environment
- Bachelor’s degree in Digital Marketing, Marketing, or Business (completed and verified prior to start) from an accredited institution
- Five (5\) years of site merchandising, marketplace, or online marketing in a private, public, government or military environment
- Skills include strong MS Office, analysis to actions, 3rd party software, partner portals, collaboration and working cross\-functionally
- This role follows an on\-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.
Roles and Responsibilities include but are not limited to the following:
Promotions \& Merchandising
Examples include:
+ New product launches
+ Phase In\-Phase Out product transitions
+ PDP and Storefront content audits and optimizations
+ Coordinate sampling program to generate ratings \& reviews
+ Utilize additional assets to build rich content (e.g. video, additional images, paragraph copy, etc…)
+ Promotional campaign support including defining sku set, coupon code activation, digital assets \& merchandising tactics
+ Analyze promotional effectiveness
+ Coordinate with 3P Ad Agencies and 3M Business Unit Teams to implement full\-funnel ad strategies
+ Monitoring competitor product and competitor promotions on .com sites
Sales \& Analytics
Examples Include:
+ Weeks\-of\-Cover tracking
+ Issuing Born\-to\-Run orders for NPI
+ Back\-order tracking
Advocacy
As the key day\-to\-day contact with 3M business unit teams, the candidate’s development, understanding and advocacy of best practices in eCommerce will shape the success of business unit teams as they interface with eCommerce websites. Accordingly, a key focus for the candidate will be to:
+ Recommendations from retailers.
+ Industry research
+ Internal and competitive analysis
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Additional qualifications that could help you succeed even further in this role include:
Work location:
Travel: May include up to 20% domestic
Relocation Assistance: Not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well\-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $95,591 \- $116,834, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental \& Vision, Health Savings Accounts, Health Care \& Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en\_US/careers\-us/working\-at\-3m/benefits/.
Good Faith Posting Date Range 04/08/2026 To 05/08/2026 Or until filled
All US\-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay \& Benefits Overview: https://www.3m.com/3M/en\_US/careers\-us/working\-at\-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.Please note: your application may not be considered if you do not provide your education and work history, either by: 1\) uploading a resume, or 2\) entering the information into the application fields directly.
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