Administration and Membership Assistant

The YMCA of Pierce and Kitsap Counties is seeking an Administration and Membership Assistant to join our childcare team.

The YMCA focuses on empowering people in all forms, by improving health and well\-being and inspiring action in and across our neighborhoods.

This position supports the work of the Y, a leading non\-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

The Administration and Membership Assistant Serves and supports both our internal and external members, creating meaningful relationships that promote growth and development. This position will support the Executive Director as a support in planning, organizing, delivering and assessing events to deepen our partnership in service to the University of Washington Tacoma students, faculty and staff.

Key Responsibilities:

• Support with event planning and organizing to support with increased member engagement.
• Provide excellent service to members, guests, and program participants in the center and on the phone, contributing to member retention.
• Build relationships and invite potential volunteers to share their time and talent through the Y.
• Provide administrative support for the center to include correspondence, data entry, minutes, proposals and forms as needed.
• Provide administrative support to team as needed.
• Liaison for center group memberships.

Qualifications:

• Experience in office/administrative support.
• Experience in event planning and project management.
• Excellent customer service and interpersonal skills.
• Effective and professional written and oral communication skills.
• Proficiency with Microsoft Office Professional.
• Positive attitude and previous experience with diverse populations.
• Complete online Child Abuse Prevention training on the first day and complete other online and in\-person training as required.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).

Wage: $18\.00 to $20\.00 per hour, depending on qualifications

Hours: Part\-Time, Up to 25 hours per week

Location: University Y Student Center, Tacoma, WA

Benefits:

All YMCA Employees receive the below benefits:

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1\.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise

Part\-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:

• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non\-emergency conditions)
• Willamette Dental Plan
• VSP Vision Plan

Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at www.ymcapkc.org.

*The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer \- Women/Minority/Veteran/Disabled*

Requirements:

Administration and Membership Assistant Job Description

Position Summary

Ensures the administrative and operational needs of the branch are met or exceeded to serve and support both our internal team and external members. Provides a quality experience to members focused on YMCA core values: honesty, respect, responsibility, and caring.

Key Responsibilities

• Liaison for all accounting processes and needs.
• Manage purchasing system and process for the branch.
• Maintain branch bookkeeping spreadsheets and update, review and monitor activity.
• Provide materials for all bookkeeping and accounting functions.
• Manage invoicing and billing inquires, processes and requests.
• Lead trainings for staff related to the bookkeeping and accounting systems.
• Branch communication liaison for advisory council.
• Coordination and facilitation of council meetings and events.
• Provide executive support as needed.
• Prepare correspondence, minutes, documents and forms as needed.
• Maintain an orderly office environment to provide efficient service to staff. This includes filing, research, retrieval of records and prioritizing of workload.
• Maintain and monitor administrative systems and processes.
• Monitor and maintain an adequate inventory of office supplies.
• Manage interoffice and incoming mail.
• Maintain all room schedules including facility/room use requests.
• Process credits and refunds as requested.
• Provide administrative support to team as needed.
• Liaison for branch group memberships.
• Manage and monitor Salesforce engagement systems and programs.
• Assist in leading staff and volunteers in all phases of our member services and ensure service to our members is of the highest quality.
• Follow up on staff to ensure proper procedures and policies are being followed.
• Serve as lead staff person for all staff and set the highest example at all times.
• Lead trainings and on the floor coaching as needed.
• Meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.
• Embraces and actively promotes an inclusive and equitable work environment.
• Other duties as assigned.

Qualifications, Skills and Abilities

• Complete online Child Abuse Prevention training on first day. Complete other online and in\-person training as required.
• Experience in office/administrative support.
• Two years of experience in bookkeeping processes.
• Excellent customer service and interpersonal skills.
• Effective and professional written and oral communication skills.
• Proficiency with Microsoft Office Professional.
• Positive attitude and previous experience with diverse populations.
• Complete online Child Abuse Prevention training on first day. Complete other online and in\-person training as required.

Working Conditions/Physical Demands

• Regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Regularly required to sit, stoop, and kneel.
• Occasionally lift or move up to 40 pounds and occasionally lift or move a higher amount.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

*

Employee Acknowledgement

This job description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected of this position. This document is not an exhaustive list and other duties, responsibilities and activities may change or assigned at any time with or without advanced notice.

This job description does not constitute a contract of employment and the YMCA of Pierce and Kitsap Counties may exercise employment\-at\-will rights at any time.

By signing below, you are acknowledging that you have read the document in its entirety and that you understand the requirements, essential functions, and job duties of this position. Further, you acknowledge that you are able to perform the duties of the position with or without reasonable accommodation(s), and that should you need assistance, that you are responsible for notifying your Director, Executive Director, and/or Human Resources.

Req Benefits:

Administration and Membership Assistant Job Description

Position Summary

Ensures the administrative and operational needs of the branch are met or exceeded to serve and support both our internal team and external members. Provides a quality experience to members focused on YMCA core values: honesty, respect, responsibility, and caring.

Key Responsibilities

• Liaison for all accounting processes and needs.
• Manage purchasing system and process for the branch.
• Maintain branch bookkeeping spreadsheets and update, review and monitor activity.
• Provide materials for all bookkeeping and accounting functions.
• Manage invoicing and billing inquires, processes and requests.
• Lead trainings for staff related to the bookkeeping and accounting systems.
• Branch communication liaison for advisory council.
• Coordination and facilitation of council meetings and events.
• Provide executive support as needed.
• Prepare correspondence, minutes, documents and forms as needed.
• Maintain an orderly office environment to provide efficient service to staff. This includes filing, research, retrieval of records and prioritizing of workload.
• Maintain and monitor administrative systems and processes.
• Monitor and maintain an adequate inventory of office supplies.
• Manage interoffice and incoming mail.
• Maintain all room schedules including facility/room use requests.
• Process credits and refunds as requested.
• Provide administrative support to team as needed.
• Liaison for branch group memberships.
• Manage and monitor Salesforce engagement systems and programs.
• Assist in leading staff and volunteers in all phases of our member services and ensure service to our members is of the highest quality.
• Follow up on staff to ensure proper procedures and policies are being followed.
• Serve as lead staff person for all staff and set the highest example at all times.
• Lead trainings and on the floor coaching as needed.
• Meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.
• Embraces and actively promotes an inclusive and equitable work environment.
• Other duties as assigned.

Qualifications, Skills and Abilities

• Complete online Child Abuse Prevention training on first day. Complete other online and in\-person training as required.
• Experience in office/administrative support.
• Two years of experience in bookkeeping processes.
• Excellent customer service and interpersonal skills.
• Effective and professional written and oral communication skills.
• Proficiency with Microsoft Office Professional.
• Positive attitude and previous experience with diverse populations.
• Complete online Child Abuse Prevention training on first day. Complete other online and in\-person training as required.

Working Conditions/Physical Demands

• Regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Regularly required to sit, stoop, and kneel.
• Occasionally lift or move up to 40 pounds and occasionally lift or move a higher amount.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

*

Employee Acknowledgement

This job description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected of this position. This document is not an exhaustive list and other duties, responsibilities and activities may change or assigned at any time with or without advanced notice.

This job description does not constitute a contract of employment and the YMCA of Pierce and Kitsap Counties may exercise employment\-at\-will rights at any time.

By signing below, you are acknowledging that you have read the document in its entirety and that you understand the requirements, essential functions, and job duties of this position. Further, you acknowledge that you are able to perform the duties of the position with or without reasonable accommodation(s), and that should you need assistance, that you are responsible for notifying your Director, Executive Director, and/or Human Resources.

Compensation: $18\.00 to $20\.00