Company Overview:
Req ID: 367045
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward\-thinking organization, apply now.
NTT DATA's Client is currently seeking a Solution Business Analyst to join their team in Dallas, Texas (US\-TX), United States (US). REMOTE
Key Responsibilities
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- Engage with healthcare stakeholders across providers, payers, life sciences, operations, compliance, and IT to understand business needs and pain points.
- Analyze current state and future state workflows across clinical, administrative, operational, and financial domains.
- Identify opportunities where AI and agentic systems can improve outcomes, efficiency, and cost effectiveness.
- Define business, functional, and non functional requirement s for AI powered and agent based solutions.
- Partner with AI/ML, data engineering, and solution architecture teams to design:
- Translate requirements into:
- Patient engagement and virtual health assistants
- Clinical decision support systems (CDSS)
- Care management and population health
- Claims automation and prior authorization
- Revenue cycle management
- Clinical documentation and EHR automation
- Collaborate with data teams to define data requirements, sources, and quality metrics, including EHRs, HL7/FHIR, claims, labs, and IoT data.
- Ensure compliance with healthcare regulations and standards, including:
- Contribute to requirements around explainability, auditability, bias mitigation, and AI governance.
- Serve as a trusted advisor to clients and internal stakeholders.
- Facilitate workshops, requirement sessions, and solution walkthroughs.
- Support Agile delivery activities, including:
- Assist with solution documentation, demonstrations, and go live support.
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- Strong understanding of healthcare ecosystems, including providers, payers, life sciences, and EHR platforms.
- Hands on experience supporting AI, ML, NLP, or automation driven solutions.
- Solid understanding of:
- Ability to translate business needs into AI agent behaviors, prompts, and workflows.
- Familiarity with AI risks, ethics, and governance within healthcare.
- Experience with:
- Working knowledge of:
- Excellent stakeholder management and communication skills.
- Ability to explain complex AI concepts to non technical and clinical audiences.
- Strong analytical, problem solving, and critical thinking abilities.
- Collaborative, flexible, and effective in fast paced, innovation driven environments.
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- Experience delivering AI products or agent based platforms in healthcare.
- Exposure to GenAI, LLM orchestration frameworks, or autonomous agents.
- Bachelor's degree in Healthcare, IT, Engineering, or related field (Master's preferred).
- Relevant certifications, such as:
### Business \& Domain Analysis
### AI Solution Design \& Requirements
+ Autonomous or semi autonomous AI agents
+ Multi agent workflows
+ Human in the loop systems
+ User stories and epics
+ Process and workflow diagrams
+ Decision logic and rules
+ Agent orchestration and interaction models
### Healthcare AI Use Cases
Support AI solutions across use cases including, but not limited to:
Ensure solutions align with clinical safety, quality, usability, and regulatory standards.
### Data, Compliance \& Governance
+ HIPAA
+ GDPR (where applicable)
+ HL7 / FHIR standards
+ Clinical governance and audit requirements
### Stakeholder \& Delivery Management
+ Sprint planning
+ Backlog grooming
+ UAT coordination
Required Skills \& Experience
### Core Experience
* 6\+ years of experience as a Business Analyst or Solution Analyst within the Healthcare domain.
### AI \& Agentic Knowledge
+ AI agents and agentic workflows
+ LLM based solutions (chatbots, copilots, virtual assistants)
+ Human in the loop AI systems
### Technical \& Analytical Skills
+ Requirements modeling (BPMN, UML)
+ User stories and acceptance criteria
+ API based and data driven architectures
+ EHR systems (Epic, Cerner, etc.)
+ HL7 and FHIR standards
+ Cloud based AI platforms (Azure, AWS, or GCP preferred)
### Soft Skills
Preferred Qualifications
+ CBAP or CCBA
+ Healthcare IT certifications
+ Agile or Scrum Business Analyst certification
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70\-$80/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start\-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3\.6 billion each year in R\&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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