JOB DESCRIPTION
Transitional Care Center (TCC) cares for a complex, high\-acuity patient population. Patients on this unit require high ventilatory/respiratory support (trach/vents; CPAP/BiPAP) while also having other complex medical needs, resulting in interdisciplinary care team approach to their care. There is a high emphasis on patient/family education on this unit, as we are transitioning patients from ICU level care to home and families need to learn how to care for their child's complex care needs in the home setting.
JOB RESPONSIBILITIES
* Clerical Duties \- Operates and maintains unit information systems to include\-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies.
* Environmental Management \- Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applying arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows\-up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.
* Systems Management \- Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.
* Communication \- Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co\-workers by actively participating as a front\-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non\-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in\-depth knowledge of HIPAA standards and fosters application to clinical practice.
To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents.
JOB QUALIFICATIONS
- High school diploma or equivalent
- No directly related experience
- Recognized by U.S. News \& World Report as a top 10best Children's Hospitals in the nation for more than 15 years
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
- Recognized as one of America’s Best Large Employers (2025\), America’s Best Employers for New Grads (2025\)
- One of the nation's America’s Most Innovative Companies as noted by Fortune
- Consistently certified as great place to work
- A Leading Disability Employer as noted by the National Organization on Disability
- Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
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Primary Location
Burnet Campus
Schedule
Part time
Shift
Day (United States of America)
Department
A3S
Employee Status
Regular
FTE
0\.6
Weekly Hours
24
* Expected Starting Pay Range
* *Annualized pay may vary based on FTE status*
$17\.49 \- $20\.99
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Market Leading Benefits
Benefits may vary based on FTE status and position type.
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### Healthcare
Medical, dental, and vision coverage starting day one
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### Retirement
Competitive employer contribution plan and optional 403(b)
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### Continuing Education
Tuition reimbursement and select fully funded education programs
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### Shift
Differential
Qualified positions earn shift and weekend differential pay
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### Wellness
Physical and mental health wellness programs
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### Relocation
Relocation assistance available for qualified positions