Clinical Medical Assistant

West County Health Centers (WCHC) is a non\-profit health center that provides comprehensive, quality, and accessible health care services to the communities of Western Sonoma County. At WCHC, our staff members are our most valuable asset. Come and be a part of an amazing team!

Job Summary: The Care Team Medical Assistant is an active member of the “care team” and is primarily responsible for assisting patients throughout the routine office visit and helping their assigned patient panel with health management.

This position is located full\-time in Guerneville, CA. Variable hours including some evenings and weekend shifts. Travel to other sites may be required during staffing shortages.

\\Medical Assisting Training Program and completed externship hours are required for this position\*\*

Duties: (may not include all duties assigned)

• Prepare for the patient visit in advance including ensuring that all labs, diagnostics, etc. are ready and available for the visit.
• Actively manage the flow and experience of the patients during the office visit.
• Work with Care Team to actively manage the patient schedule to optimize efficiency, patient experience, and meet the needs of the patient.
• Assist medical providers with exams and procedures as requested (i.e. colposcopies, biopsies, vasectomies, pelvics, circumcisions, casting, etc.).
• Welcome patients as they arrive at the health center and immediately bring them back to the exam room.
• Perform administrative responsibilities as needed, including verification and entry of patient insurance coverage and existing demographic information into the electronic health record.
• Assist with clinical data measure and entry into the electronic health record including the patient’s height, weight, and vital signs including pulse rate, temperature, blood pressure, respiratory rate, BMI, etc.
• Gain expertise in preventative and chronic disease guidelines and assists patients in understanding the health benefits of screening and prevention.
• Assist in discharging the patient at the completion of the office visit including going over the printed office visit summary; aid in the completion of medication, laboratory, and radiology orders; provide patient education information ordered by the provider; answer any final logistical questions the patient may have; and assist in follow\-up appointment scheduling.
• Prepare exam rooms before and after each patient in accordance with WCHC policy and OSHA guidelines, including restocking of exam rooms and operatories.
• Perform in\-house lab tests (HCT, rapid strep, urine dips/spins, Hgb A1C, serum glucose, urine pregnancy, etc.)
• Perform vision and hearing tests, EKG’s, ABT’s, ear irrigation, immunizations, phlebotomy tasks, dressing applications and other activities as requested.
• Run population data queries to determine which patients would benefit from recommended health screening, preventative services and established chronic disease tracking interventions.
• Clean, sterilize and maintain equipment and instruments as needed.
• Assist in the adoption and implementation of new technologies and activities that improve patient care and clinic efficiencies.
• Is aware of and complies with all OSHA regulations (i.e., universal precautions, handling of sharps, personal protective equipment/clothing, etc.)
• Maintain patient confidentiality in accordance with WCHC policy and HIPAA guidelines.
• Will be expected to perform other duties as assigned (i.e., checking of crash cart, QA procedures, filing and pulling charts, phone back\-up, inventory, ordering of supplies, etc.)
• If qualified, will be requested to assist with medical translation and interpreting.

Minimum Requirements:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily in a professional manner. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Completion of M.A. training program.
• Completed M.A. externship hours.
• Certification preferred, but staff are encouraged to be certified within one year of hire date
• Current CPR certificate.

Experience:

* *Bilingual in English/Spanish preferred.*

• Experience in an outpatient setting or working with a health clinic desirable.
• Phlebotomy experience strongly desirable.

Physical Requirements:

• Ability to bend and move arms with sufficient range of motion to complete patient related requirements, hearing required for patient assessments, may need to assist patients onto exam table, able to lift 30 lbs., bend, kneel and twist as needed.
• Prolonged standing and occasional sitting required.
• Must be able to perform the essential duties with or without accommodations. Basic office and equipment safety knowledge and practice.

We comply with applicable federal and state civil rights laws and do not discriminate based on race, ethnicity, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, gender expression, age, disability, or any other status protected by applicable laws.

Job Type: Full\-time

Pay: From $23\.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• AD\&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Medical Assistant: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Guerneville, CA 95446 (Required)

Work Location: In person