Membership Administrative Assistant

WHO WE ARE:

SEIU 721 is a dynamic and fast\-growing labor organization recognized as one of the largest and strongest unions of publicly funded employees in the nation. We represent over 100,000 workers and have over 200 staff employees covering 6 counties in Southern California; including Ventura, Los Angeles, Orange, and Riverside counties and numerous cities in these regions. Our members provide critical services within the public and private sectors in diverse fields including health care, social services, libraries, courts, parks and recreation, public works, higher education, mental health, and many others. They work tirelessly to care for the sick, protect the environment, support families in need, and protect our communities' most vulnerable individuals. We represent frontline workers who impact millions of lives daily and make sure their work is respected and valued.

SEIU 721 organizes workers in the public and private sectors and empowers them to not only affect change in their workplace, but at the political level as well. Through grassroots organizing, identifying, and developing leaders within our Union, we make sure that our members voices are heard, and that the government is held accountable to ensuring efficiency, advocating for those in need, and improving access to services.

SEIU 721 represents public and private service workers across Southern California who are committed to their communities’ health and well\-being. Our goal is to uplift those workers who have been historically marginalized and give them a seat at the table so they may provide for their families for generations to come. We continue to grow our outreach so that we can provide excellent representation and strengthen the power of workers in a changing labor economy.

RESPONSIBILITIES:

Provides any/all clerical support functions for the Membership Department including data entry/updates, scanning membership applications, COPE cards, and other documents as needed; process mail, member telephone/email inquiries, supporting overall department operations including a shared calendar, general correspondence, and documenting meetings as needed.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED:

• Maintain Membership database accuratelyincluding large scale data entry of member information;
• Prepare letters/correspondence/packets, meeting notes, emails, and Microsoft Excel for spread sheets for various projects and assignments;
• Create and maintain a Membership calendar to keep staff updated and informed of all applicable dates and timelines with the department;
• Take detailed notes for meetings and events as appropriate;
• Scan membership applications to the portal, and add necessary information, scan COPE cards to the common drive;
• Process and distribute mail as assigned;
• Provide assistance to the Membership Department by updating membership data received from applications and employer reports;
• Clear the Temporary Member Portal by matching information from the website to the database;
• Ability to work in an office environment;
• Performs any other related functions as required;

MINIMUM REQUIREMENTS:

• Ability to communicate, work effectively and relate respectfully with a diverse membership and staff;
• Excellent oral and written communication skills;
• 3\-5 years working as an administrative assistant;
• Demonstrates ability to work independently and respond quickly to shifting priorities and rush deadlines;
• Ability to exercise independent judgment in order to solve operational problems/dilemmas;
• Proficient Microsoft Outlook, Mail Merge, Word, Excel, PowerPoint, Access, and e\-mail programs are preferred;

· Ability to work independently and as part of a team;

• Proficient in database entry, typing, filing, good written and verbal communication skills;
• Ability to handle telephone contact with members and vendors in a courteous and professional manner;
• Basic internet research skills are required;
• Ability to type 60 WPM;
• Ability to work under pressure and with minimal supervision; must be well\-organized and self\-motivated;
• Ability to make effective use of resources available to the union;
• Experience in developing and maintaining record keeping systems;
• Excellent customer service skills;

SALARY AND BENEFITS:

• Current hourly rate is $33\.16 (entry) to $38\.62 (10 years)
• Fully paid benefit package including medical, dental, vision and a generous life insurance.

· The Administrative Support Assistant is an hourly OPEIU bargaining unit position subject to a staff union contract.

· Work hours may be between 7:00 a.m. and 7:00 p.m., subject to department needs.

Pay: $33\.16 \- $38\.62 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Los Angeles, CA 90017