Real Estate Administrative Assistant

We are hiring a highly capable Office Administrator to join our fast\-paced real estate office in Anacortes, WA. This is a full\-time, in\-office position (Monday–Friday, 8:00 AM–4:00 PM) and a key role supporting agents, leadership, and client operations.

This is an execution\-focused role for someone who enjoys responsibility and staying ahead of the work. You will serve as the operational backbone of the office—handling client communication, managing multiple systems, preparing marketing and listing materials, supporting team events, and keeping daily operations running smoothly without constant oversight.

This position requires strong critical thinking and the ability to work independently. You must be comfortable prioritizing tasks, troubleshooting issues, finding answers, and making sound decisions when things move quickly. We are looking for someone who does not wait to be told what to do—but notices what needs to be done and takes action.

The right candidate is highly organized, dependable, and resourceful. You take pride in accuracy, follow\-through, and professionalism. You thrive in environments where priorities shift, details matter, and your work directly impacts the success of a busy team and the experience of its clients.

If you enjoy being trusted with responsibility, working with a high\-performing team, and contributing to a professional, service\-driven office culture, this role may be a great fit.

Compensation:

$25 hourly

Responsibilities:Client Communication \& Experience

• Answer and manage incoming office calls, texts, and voicemails while maintaining accurate records
• Greet clients and visitors professionally and provide relevant materials and information
• Collect client details and notify the team leader of walk\-ins or inquiries when needed

Marketing \& Listing Support

• Assemble and coordinate printing of CMAs and pre\-listing packets
• Track, organize, and restock buyer guides, listing materials, and marketing resources

Office \& Meeting Coordination

• Prepare and reset the conference room for meetings and presentations
• Assist with Zoom setup and meeting logistics
• Maintain a clean, organized, and welcoming office environment

Administrative \& Systems Support

• Schedule and manage calendars and Zoom meetings
• Enter new leads into Follow Up Boss, assign tasks, and notify team members
• Assist with data entry and daily operational tasks
• Compile and report agent statistics to the team leader

Client Gifting \& Team Culture

• Coordinate birthdays, anniversaries, and milestones with cards, gifts, and décor
• Prepare, deliver, and track client thank\-you and closing gifts
• Send congratulatory and follow\-up notes

Errands \& Field Support

• Run local errands, including deliveries and gift pickups
• Manage lockboxes and bootie baskets
• Provide occasional personal assistance to the team leader

Social Media \& Events

• Capture photos and short content for listings, events, and community moments
• Assist with planning and execution of team and client events

Tools, Tech \& Communication

• Use office systems and technology efficiently
• Communicate with the team through Google Chat and email
• Complete tasks assigned by leadership with minimal supervision

Qualifications:

• Prior experience in real estate, title/escrow, banking, or office administration is helpful but not required
• Strong customer service skills with a professional and confident presence
• Ability to work in a fast\-paced environment and manage multiple priorities
• Self\-starter who can think critically, solve problems, and find answers independently
• Comfortable using technology such as Google Workspace, Microsoft Office, CRMs, and digital file systems
• Quick learner who adapts easily to new tools and procedures
• Reliable and trustworthy with the ability to handle confidential information
• Clear written and verbal communication skills
• Team\-oriented attitude with a willingness to step in wherever needed
• Strong attention to detail and sound judgment
• High school diploma or GED required

About Company

At Team Kelli Lang RE/MAX Gateway, we believe that a team will always outperform an individual. We’re proud to serve clients across the Skagit Valley and Whidbey Island with grit, grace, and a little bit of fun. You’ll be part of a hardworking, high\-energy group that celebrates wins and makes every move feel seamless and stress\-free for clients.