Job Summary
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk administrative support with clinical assisting, providing an essential link between patients and the dental team. You will be responsible for managing patient interactions, scheduling appointments, verifying insurance, and assisting with clinical procedures to ensure a smooth, efficient, and welcoming patient experience. The ideal candidate is energetic, detail\-oriented, and possesses excellent communication skills to thrive in a fast\-paced dental environment.
Duties
- Greet patients warmly upon arrival, ensuring a positive first impression and smooth check\-in process
- Schedule appointments efficiently using dental office management software Curve Hero
- Verify insurance coverage and benefits through insurance portals and documentation review
- Collect payment
- Assist the dental team during procedures by preparing instruments, taking x\-rays, and maintaining sterilization protocols
- Manage patient records accurately
- Answer multi\-line phone systems professionally, providing excellent customer service and addressing patient inquiries promptly
- Maintain organized dental and medical records, filing documents securely and updating patient information regularly
- Support administrative tasks such as data entry, appointment reminders, and follow\-up communications
- Ensure compliance with HIPAA regulations and proper documentation review for all patient interactions
- Proven experience in a dental office
- Knowledge of insurance verification processes.
- Ability to handle medical billing and collections effectively while maintaining excellent patient service skills
- Excellent phone etiquette with experience managing multi\-line phone systems in a busy office setting
- Strong organizational skills with attention to detail in documentation review and office management tasks
- Knowledge of HIPAA regulations to ensure confidentiality of patient information at all times
- Previous dental office experience required; familiarity with dental terminology
Requirements
Join our team to make a difference in patients’ lives by providing exceptional care and service! We value energetic professionals who are eager to contribute their skills in a supportive environment dedicated to excellence in dental health.
Pay: $19\.00 \- $22\.00 per hour
Work Location: In person