Human Resources Manager

A Unique Opportunity to Build HR From the Ground Up at a Well\-Established Pet Resort

Our family\-owned pet resort has been caring for dogs and cats for nearly 30 years. As we continue to grow, we are seeking our first dedicated Human Resources Manager to modernize our HR practices, support our team, and help us continue delivering exceptional care to our guests. The HR Manager will work directly with ownership and management to build and improve HR systems, including hiring processes, staff scheduling, training programs, compliance policies, and employee development initiatives. This role works closely with the owners and leadership team and has significant influence in shaping how we manage and support our employees going forward.

This is a hands\-on leadership role in an active pet care environment, not a remote or desk\-only HR position. If you enjoy creating structure, supporting employees, and occasionally stepping in to help during busy moments, we would love to meet you.

Key Responsibilities

• Lead all recruitment, hiring, and onboarding for resort staff
• Create and manage the weekly staff schedule across departments
• Oversee time\-off requests, shift changes, and staffing coverage based on business demand
• Implement and manage HR policies, employee handbook updates, and employment law compliance
• Conduct new employee orientation and training coordination
• Serve as the primary contact for employee relations, performance management, and retention initiatives
• Maintain workplace safety programs, OSHA compliance, and SDS documentation
• Manage workers’ compensation and unemployment claims
• Support compensation benchmarking and performance review systems

Operations \& Leadership Support

This role also functions as a working manager, supporting daily operations when needed.

• Serve as backup leadership for the Resort Manager and Assistant Manager
• Assist with pet care, facility oversight, and front desk support during peak periods
• Provide on\-the\-floor coaching and training for staff on safety, animal handling, and service standards
• Help ensure the facility maintains high standards of cleanliness, safety, and guest care

Schedule \& Availability

• Full\-time, rotating schedule (5 days per week)
• Typical shifts between 6:45 AM – 6:00 PM depending on operational needs
• Weekend and holiday rotations required
• Availability during peak seasons including summer, spring break, fall break, major holidays including Thanksgiving, Christmas, and New Year’s

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3\-5\+ years of experience in an HR leadership role.
• Deep knowledge of labor laws and HR best practices.
• Excellent interpersonal and communication skills, with a passion for animal welfare.
• A background in animal care, veterinary services, or high\-touch hospitality is preferred.
• Must be able to lift up to 50 lbs, remain on their feet for extended periods, and be comfortable handling dogs and cats of all sizes and temperaments.
• A "roll\-up\-your\-sleeves" mindset with the ability to pivot instantly from administrative tasks to physical labor.
• Basic understanding of pet health signs and experience with general pet care is a major plus.

Pay: $48,000\.00 \- $55,000\.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you previously been responsible for creating or improving HR policies, hiring and retention processes, or compliance programs?
• This role occasionally supports daily operations in a pet care environment (including interacting with dogs and cats). Are you comfortable working in a hands\-on environment when needed?

Education:

• Bachelor's (Required)

Experience:

• Human resources management: 3 years (Required)

Ability to Commute:

• Lebanon, IN 46052 (Required)

Work Location: In person