Job Overview
We are seeking a detail\-oriented and organized Medical Administrative Assistant to join our healthcare team. In this role, you will be responsible for managing the administrative functions of our medical office, ensuring smooth operations and providing excellent support to both patients and healthcare professionals. Here at Addison Pain, we take a whole team approach. The ideal candidate will work collaboratively with the entire administrative staff to ensure all tasks are completed each day. This person will cross\-train to carry out front and back\-office duties to assist our providers in the delivery of excellent health care and to allow a seamless experience for great patient care.
Essential Functions of the Role
Team duties include promptly responding to new patient inquiries, collecting necessary patient information, and scheduling new patients with a provider, obtaining referrals and precertification/pre\-authorizations, checking patients in and out, scheduling their next appointment, and general office duties such as scanning, answering phones, and returning patient messages. As first point of contact for new patients, the role requires a positive, friendly, and compassionate demeanor. Great customer service skills and dependability are a must.
Key Success Factors
- Excellent data entry, numeric, typing and computer navigation skills.
- Able to demonstrate precision and flexibility.
- Proficiency in using ECW, or similar medical software is preferred.
- Previous experience as a Medical Administrative Assistant is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a fast\-paced environment.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work collaboratively within a team while maintaining individual accountability for tasks.
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
If you are passionate about supporting healthcare operations and enhancing patient experiences through effective administrative practices, we encourage you to apply for this rewarding position as a Medical Administrative Assistant.
Pay: $19\.00 \- $23\.00 per hour
Benefits:
Work Location: In person